The Ecommerce Manager will drive online sales strategy, collaborate with teams to enhance digital presence, and explore new opportunities in the foodservice channel.
Job Description
We're looking for a passionate and experienced eCommerce professional to make a difference at Kraft Heinz. The E-commerce Manager Away From Home position lies within the UK eCommerce team and will look after online and digital sales for the foodservice channel. This opportunity is perfect for an individual who is passionate about building brands in the digital world, winning online customers using data and knowing how to grow online customers.
What you'll do
What you'll need
Professional Attributes
What we offer you
Wellbeing
Location(s)
London - The Shard
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
We're looking for a passionate and experienced eCommerce professional to make a difference at Kraft Heinz. The E-commerce Manager Away From Home position lies within the UK eCommerce team and will look after online and digital sales for the foodservice channel. This opportunity is perfect for an individual who is passionate about building brands in the digital world, winning online customers using data and knowing how to grow online customers.
What you'll do
- Deliver the Away From Home strategy to win across online and emerging channels to drive sustainable and profitable growth
- Liaise with E-wholesale and Key Account teams to accelerate the online presence and visibility of our brands across all platforms
- Collaborate with the online team to ensure best-practice and coherence to our total digital strategy across all Foodservice customers
- Explore any new digital opportunities, innovation and get in touch with new consumers in the foodservice channel
- Work closely with Delivery Aggregator customers to implement JBPs for new relationships that help improve our digital presence for our brands 'away from home at home'
- Collaborate with the Zone team to build sustainable and bold objectives and influence the international strategy in this area.
What you'll need
- Guideline 2+ years' experience in eCommerce, either within a retail/FMCG company or e-commerce platform
- In depth knowledge of the online shopper and understanding of the fundamentals of category management for online.
- Strong customer relationship management skills
- Experience in managing complexity across multiple departmental functions
- Excellent analytical skills and strong ability to interpret data and turn it into actions
- Commercially and financially astute
- Strong understanding of how to win the digital shelf
- Ideally a Bachelor's/Master's degree
Professional Attributes
- Consumer and Customer Focus
- You demonstrate a passion for the consumer and a genuine curiosity for the customer, thinking of innovative solutions to drive performance.
- Communication Skills
- At Kraft Heinz you'll be exposed to senior management, no matter your level. Therefore it's important you have excellent communication skills to deal with all kinds of different stakeholders.
- Resilience
- You're able to recover after a disappointment or set back, and a demanding and dynamic environment is what keeps you energized.
- Commercial Sense
- You're always seeking for opportunities to expand the business, create savings, and over-deliver your targets!
- Results driven
- You don't only focus on your own results, but also do what's best for the company.
What we offer you
- An ambitious employer with an industry-recognised career development pathway
- A meritocratic, pay for performance approach
- A fun, collaborative office culture that celebrates good food and good times with regular events and socials
- An active network of Business Resource Groups, sponsored by leadership, that promote education, celebration, & allyship, helping to create an inclusive work environment
- Flexible and hybrid working approach, including ability to work from abroad
- Family-friendly; market leading parental leave benefits & sponsored nursery scheme
- Employee discount on Heinz products!
Wellbeing
- Private medical cover & Digital GP
- Comprehensive Life Assurance & Group Income Protection
- Exclusive gym discounts & cycle to work scheme
- Premium membership to Calm App
- A variety of amazing sports teams & clubs!
- 3 volunteering days per year (e.g. Soup Kitchen, Magic Breakfast)
Location(s)
London - The Shard
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
Top Skills
Data Analysis
Digital Marketing
Ecommerce Platforms
Similar Jobs at Kraft Heinz
Big Data • Cloud • Food • Machine Learning • Software • Database • Analytics
As a Marketing Manager at Kraft Heinz, you will drive brand strategy, manage communication campaigns, innovate products, and coach direct reports.
Big Data • Cloud • Food • Machine Learning • Software • Database • Analytics
Lead the month-end process for international headquarters. Collaborate to create budget plans and perform variance analysis. Support financial systems and ad hoc projects.
Top Skills:
ExcelPower BITableau
Big Data • Cloud • Food • Machine Learning • Software • Database • Analytics
As a Field Salesforce Manager, you'll develop field sales strategies, manage teams, optimize performance metrics, and enhance customer relations within the UK Away From Home channel.
Top Skills:
Crm SystemsMS OfficeSalesforce
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
