eCommerce Manager, B2B

Acronis is revolutionizing cyber protection, providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on.
Reporting to the Director of E-Commerce and Digital Media, this is a single contributor role and will collaborate closely with cross-functional teams including creative, analytics, product, and customer experience to develop and implement performance marketing campaigns, improve UX and conversion rates, and build loyalty within our existing customer base

WHAT YOU'LL DO

• Develop and execute comprehensive B2B eCommerce strategies aligned with business and revenue objectives
• ECommerce Management: Manage day-to-day operations of online stores, including product listings, pricing, promotions, and order fulfilment processes
• Experience in working in global market supporting regional and local payment methods and currencies
• Stay up-to-date on industry trends and best practices in eCommerce management
• Revenue Growth: Identify and execute growth opportunities across eCommerce platforms to exceed business revenue targets
• Conversion Optimization: Partner with UX, product, and analytics teams to drive website enhancements, A/B testing, and user journey optimizations that improve conversion rates
• Customer Acquisition: Lead and scale online and virtual customer experience to drive efficient acquisition of new customers
• Retention & Loyalty: Develop and execute CRM, email, and lifecycle marketing strategies to increase customer retention, repeat purchase rate, and customer lifetime value
• Campaign Management: Oversee planning, execution, and analysis of ecommerce campaigns across all relevant channels with a strong focus on ROI and performance KPIs
• Analytics & Reporting: Monitor and analyse campaign performance, site metrics, and customer behavior to guide strategic decisions and uncover growth opportunities
• Cross-functional Leadership: Collaborate with product, campaign, creative, and operations teams to align marketing strategies with business objectives

WHAT YOU BRING

• 8+ years of experience in eCommerce or digital marketing, with a track record of growing revenue and improving conversion
• Bachelor’s degree in Marketing, Business Administration, or related field
• Proven experience in eCommerce management, necessary within the B2B or software industry
• Experience working in Cleverbridge e-commerce platform
• Strong understanding of performance marketing, customer segmentation, A/B testing, web analytics, Google Analytics 4, and eCommerce platforms.
• Proven ability to use data to drive decisions and optimize marketing performance
• Excellent project management and communication skills
• Ability to think strategically while executing tactically in a fast-paced environment. Ability to work independently and as part of a team in a fast-paced environment
• Knowledge of web development and tracking basics is a plus

WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management solutions designed specifically for managed service providers (MSPs), small and medium businesses (SMBs), and enterprise IT departments. Our solutions simplify cybersecurity, removing complexity so organizations can focus on their core business. 

A Swiss company founded 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

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