The Dynamics 365 Project Manager oversees post-go-live activities for multiple ERP and CRM projects, ensuring successful delivery of managed services, maintaining client satisfaction, managing project budgets and communications, and coordinating with stakeholders.
Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge.
Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We’re also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner.
The MCA Connect Managed Services Project Manager is responsible for directing the post “go live" activities of several Dynamics 365 Customer Engagement (CRM) and/or Finance and Operations (ERP) projects. The typical portfolio will be 10-15 clients. Main responsibility will be coordinating the successful delivery of managed services solutions which include: Service Desk Ticket Management, Environment Optimization and Management, and Decision Support activities that include customizations, enhancements, new functionality, training, business process reviews, and consulting services. Our projects are major strategic investments for our clients and their successful support and maintenance requires a project manager that is driven, proactive, creative, and assertive.
Project Management (70%):
Manage multiple client projects. Manages project deliverables, scope & expectations.
Transition projects from Dynamics Applications Team to Managed Services.
Drive customer sat.
Develops and manage project plans, cost estimates, communication plans, and performance metrics.
Provide leadership to all functional and business areas affected by the project. Drive project decisions and recommendations.
Work closely with the managed services leadership team to drive internal processes, standardization, case load management, and reporting metrics.
Communication and Collaboration (25%):
Proactively communicates and reports status to executives, MCA Connect management and all other stakeholders. This is done leveraging tools such as Status Reports, Executive Briefings, and active day to day team communication.
Effectively communicates and collaborates with technical project team members to achieve project goals.
Employs project management best practices as provided by PMI and MCA Connect delivery standards.
Provides leadership to project team members with respect to project management processes and best practices.
Financial Responsibility (5%):
The MCA Connect Project Manager is directly responsible for managing the project budget providing the predictive financial analysis required to deliver accurate project status.
The PM will support the MCA Connect professional services management team by coordinating client invoicing, accounts receivable and providing project forecasting models.
More than 5 years of experience directly managing ERP and/or CRM deployments (Dynamics 365 a plus)
Experience with CRM and ERP implementation methodology across all phases of Diagnosis, Analysis, Design, Development, Deployment and Operation
Understanding of complete solution within the context of an integrated enterprise-wide IT strategy
Well-developed planning, organizational and problem solving skills
Highly developed business acumen
Ability to work closely with key business stakeholders to communicate progress and vision.
Excellent verbal and written communication skills.
Ability to allocate the correct resources to each project phase and monitor their performance
Consensus driven management style that support a vast set of stakeholders
Strong leadership, teambuilding and motivational skills
Bachelor’s degree required
Ability to travel 25%
MCA Connectofferslimitlessopportunitiesforpersonalandprofessionalgrowth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We are a leading consultancy firm specializing in designing and implementing enterprise software systems, specifically Microsoft Dynamics™ 365. We are the Microsoft partner of choice for industry leading Fortune 100 and 500 companies. If you are looking for a dynamic opportunity, MCA Connect may be the place for you!
Established in 2002, MCA Connect has grown into one of the largest US-based Microsoft Gold Certified Partners focused exclusively on delivering Microsoft Dynamics 365 solutions and services to mid-market and enterprise-size manufacturing, distribution, and energy companies. MCA Connect is headquartered in Denver, CO, has offices throughout the United States, and supports global implementations around the world.
Why work for MCA Connect?
You can work with a world-class consulting organization that will help you take your experience to the next level.
You will have the opportunity to lead and contribute to highly desirable and visible projects using the latest Microsoft technologies.
You can work in an environment where teamwork is encouraged and where you have opportunities for personal growth and advancement.
Our compensation plan offers one of the best bonus structures in the industry. Along with this we also offer a generous benefit package including 401K matching, medical/dental/disability, paid vacation and holidays and a generous travel policy.
We only hire the best and brightest consultants and software developers.
We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies and ongoing industry expertise to our clients.
We are a midsized company with great people, a proven sales and marketing process, and a history of steady growth and profitability.
We have a strong management team who is fully supportive of work-life balance.
MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status.
http://MCAConnect.com/careers/
Qualifications
- More than 5 years of experience directly managing ERP and/or CRM deployments (Dynamics 365 a plus)
- Experience with CRM and ERP implementation methodology across all phases of Diagnosis, Analysis, Design, Development, Deployment and Operation
- Understanding of complete solution within the context of an integrated enterprise-wide IT strategy
- Well-developed planning, organizational and problem-solving skills
- Highly developed business acumen
- Ability to work closely with key business stakeholders to communicate progress and vision.
- Excellent verbal and written communication skills.
- Ability to allocate the correct resources to each project phase and monitor their performance
- Consensus driven management style that support a vast set of stakeholders
- Strong leadership, teambuilding and motivational skills
- Bachelor’s degree required
- Ability to travel up to 30%
Preferred Qualifications
- Implementation of several full life-cycle Microsoft Dynamics implementations
- Experience with Microsoft platform of technologies
- ERP implementation lead experience in manufacturing industry
- PMI certified
- Mastery of industry-standards project management tools
Why work for MCA Connect?
Our compensation plan offers one of the best bonus structures in the industry. Along with this we also offer a generous benefit package:
· Work/Life Balance with Unlimited Paid Time Off (UPTO)
· 401k Plan with Company Matching Contribution
· Monthly Stipend for Home Office Expenses
· Subsidized Medical, Dental and Vision Coverage
· Health Savings and Flexible Spending Accounts
· Company Paid Life and Disability Insurance
· Training, Certification and Continuing Education Support
MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients.
MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!
Top Skills
Azure Data & Ai
Dynamics 365
Microsoft Business Applications
Power Platform
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