Lead the branch and ATM network strategy by leveraging analytics and strategy expertise to manage operations and enhance customer experiences.
Job Description
Leverage your strategy expertise to shape innovative solutions and align capabilities to solve real-world challenges!
As a Distribution Strategy Executive Director, within the Branch Distribution Analytics Team, you will lead a team of data analytics professionals advancing an analytic framework for Chase's branch and ATM location strategy and leverage your experience in strategy and analytics for key investments in our distribution network in light of changing customer and industry trends.
Job responsibilities:
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
Leverage your strategy expertise to shape innovative solutions and align capabilities to solve real-world challenges!
As a Distribution Strategy Executive Director, within the Branch Distribution Analytics Team, you will lead a team of data analytics professionals advancing an analytic framework for Chase's branch and ATM location strategy and leverage your experience in strategy and analytics for key investments in our distribution network in light of changing customer and industry trends.
Job responsibilities:
- Manage Branch and ATM network strategy, including market planning, branch optimization (new builds, consolidations, relocations, re-developments), and competitive analysis and be able to analyze and report on competitive retail deposit share trends to inform strategic decision-making.
- Track customer behavior and monitor branch engagement to enhance customer experience and optimize branch operations and create compelling presentations and data visualizations to influence senior executives.
- Maintain expertise in analytic techniques for financial services, demography, and retail network planning; coach junior data scientists and solve complex problems.
- Prioritize and execute high-impact initiatives, organizing resources for maximum business value and collaborate with business clients to identify projects, influence decisions with data, and ensure satisfaction.
- Develop scalable analytic capabilities to unlock value and manage key business levers.
- Lead local data strategy initiatives, including sourcing new data, adopting new tools, and integrating into analytic platforms.
Required qualifications, capabilities, and skills
- 10+ years' of industry experience in business analytics, strategy, finance, or consulting; 3+ years of experience managing strategy, finance, analytics, or data science teams
- Experience leading complex projects across multiple workstreams with varying timelines, and priorities
- Proficient navigating complex, matrixed organizations while supporting multiple stakeholders
- Able to convey complex information in an understandable, compelling, and persuasive manner to senior executives and non-technical audiences
Preferred qualifications, capabilities, and skills
- Prior financial services, management consulting, or corporate strategy experience preferred
- MS Degree in an applicable field or MBA; BS degree in an analytical field such as Statistics, Economics, Applied Math, Operations Research, Physics, or Data Science
- Ability to provide coaching for a range of modern data science, analytics, and reporting tools (e.g., Python, R, Hadoop, Spark, Alteryx, ESRI, SAS, SQL)
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
Top Skills
Alteryx
Esri
Hadoop
Python
R
SAS
Spark
SQL
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