As Director of Vault Quality Strategy, you will grow Veeva's Quality Cloud customer base, providing leadership in quality applications and technology guidance, while driving customer success and adoption.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Join Veeva as we modernize quality and manufacturing for life sciences in the cloud. As the Director of Vault Quality Strategy, you will be responsible for growing Veeva’s Quality Cloud customer base in the pharmaceutical, biotech, and contract service provider spaces. We are seeking a leader who can direct the convergence of sales, marketing, products, and services into a cohesive vision for the market. This individual understands the global life sciences quality and manufacturing software solutions space, the associated digital technologies, and has direct go-to-market experience.
In this role, you will provide industry thought leadership to help craft customer solutions, facilitate relationships with key stakeholders, and support customer success. Your mission is to drive customer adoption and success as you continue to evangelize the growth and adoption of Veeva as a leader in the quality and manufacturing space.
Opportunities are available across the United States for this role; this is a remote position. There is no work location requirement if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified U.S.-based candidates are encouraged to apply.
What You’ll Do
- Operate in a customer-facing commercial capacity to drive positive outcomes for the life sciences industry and Veeva
- Grow and sustain the market for Veeva Quality applications
- Provide thought leadership and direction to field-facing teams, including creating and maintaining relationships with quality executive leadership
- Provide business and technology guidance to the product team in support of new or enhanced features and functionality in quality applications
- Develop strategy and messaging for customer adoption of quality solutions for new and existing customer base
- Coordinate resources across the customer lifecycle from sales to delivery and beyond
- Serve as an evangelist in the quality space by presenting at industry conferences, leading webinars, and authoring content for industry publications
- Engage with communities of practice, and manage relationships with partners
Requirements
- 5+ years growing and scaling a technology offering and/or a consulting service, working directly with digital technologies in manufacturing and quality
- In-depth understanding of GxP quality content, quality management systems, QC operations, batch release, validation lifecycle management, and learning management spaces
- Proven ability to innovate across business processes and technology solutions
- Ability to hold meaningful conversations with heads of quality and relevant IT leaders regarding quality applications and their use within multiple functional areas
- Ability to travel for customer meetings and presentations up to 40%
Nice to Have
- Direct industry experience with GxP quality content, learning management, quality systems processes, manufacturing, or QC
- Leadership of a global sales function to drive opportunities with intensity
- Seasoned at developing and maintaining relationships with executive-level stakeholders
- Published thought leadership in the quality and manufacturing space
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $125,000 - $300,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Top Skills
Digital Technologies
Quality Management Systems
Veeva Boston, Massachusetts, USA Office
Our main office is located in downtown Boston and is within walking distance to great restaurants and cafes. Few minute walk to three T Stations.
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