About Tekmetric
Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.
We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.
Where We Work: At Tekmetric, great work can happen anywhere — but great teams are built through intentional connection. Our hybrid model means no role is fully remote, offering flexibility while strengthening collaboration and alignment. We host team and company-wide offsites throughout the year to deepen connection and reinforce shared goals. Attendance is expected and fully supported.
What You’ll Do
We’re looking for a Director of Talent Acquisition to architect and scale our hiring strategy as we continue rapid growth. This role is responsible for building a long-term, scalable talent acquisition function that can support ~50% YoY headcount growth while continuing to raise the bar on talent quality, culture, and execution.
You will operate as the strategic owner of Talent Acquisition, partnering closely with executive leadership and business leaders, and working in close alignment with our Senior Manager of Talent Acquisition, who oversees day-to-day recruiting execution. This role requires someone who can think independently, anticipate what the business needs next, and bring clarity, rigor, and confidence to how we hire at scale.
You will be responsible for:
Talent Strategy, Leadership & Workforce Planning
- Own and continuously evolve the company-wide talent acquisition strategy to support sustained, high-growth scaling in a SaaS environment
- Partner closely with executive leadership and functional leaders to forecast hiring needs, define priorities, and align hiring strategy with business and growth goals
- Translate business plans into clear hiring models, recruiter capacity plans, timelines, and start-date forecasts
- Proactively identify risks, bottlenecks, and talent gaps before they impact execution or growth
SaaS Talent Expertise & Recruiting Excellence
- Bring deep understanding of the SaaS talent landscape, including how to source, assess, and close technical, GTM (Sales, CS, Marketing), and senior leadership talent
- Set and enforce a high hiring bar, acting as a true bar raiser across all functions and levels
- Champion a proactive recruiting-led culture, focused on identifying and engaging top talent that is not actively job-seeking
- Ensure recruiting teams are equipped to engage, assess, and close high-caliber candidates in competitive markets
Data, Analytics & Decision-Making
- Build and maintain a robust, metrics-driven TA function grounded in ATS and HRIS data (e.g., Greenhouse, Rippling)
- Define, track, and analyze core recruiting KPIs, including:
- Time to fill and time to start
- Funnel conversion and pipeline health
- Quality of hire and post-hire performance indicators
- Recruiter productivity, retention, and capacity
- Use data to forecast hiring trends, surface insights, challenge assumptions, and drive continuous improvement
- Deliver clear, concise, and actionable reporting to leadership that creates confidence in TA execution
Team Leadership, Coaching & Operating Excellence
- Partner with the Senior Manager of Talent Acquisition to lead, scale, and develop a high-performing team of recruiters and sourcers
- Take ownership of the full recruiting team, ensuring strong execution and accountability
- Coach, develop, and motivate recruiters to meet ambitious hiring goals while maintaining a high talent bar
- Establish clear expectations, operating rhythms, and career paths for the TA organization
- Build a culture of ownership, rigor, and continuous improvement across the team
Culture, Employer Brand & Candidate Experience
- Act as a culture carrier and culture filter to identify misalignment early in the hiring process and coach recruiters and hiring teams to do the same
- Ensure hiring decisions reinforce, not dilute, company culture as the organization scales
- Strengthen employer branding through compelling storytelling, consistent messaging, and high-touch candidate engagement
- Build and maintain strong talent pipelines that reflect both the company’s growth ambitions and cultural values
Tools, Technology, Compliance & Process
- Own and optimize the TA tech stack, including ATS, sourcing tools, and analytics platforms
- Design and maintain structured, scalable, and compliant interview and onboarding processes
What You’ll Bring
- Proven experience leading Talent Acquisition in a high-growth SaaS company, scaling through 40–60%+ YoY headcount growth
- Deep understanding of SaaS hiring dynamics across technical, GTM, and leadership roles
- Strong strategic thinker who can operate independently, anticipate business needs, and design scalable solutions
- Highly analytical and data-driven, with hands-on experience leveraging ATS and HRIS data to guide decisions
- Demonstrated ability to lead and coach recruiting teams while maintaining a high hiring bar
- Exceptional communication skills and confidence partnering with executives and senior leaders
- A true recruiter at heart. Passionate about proactive sourcing, relationship-building, and finding exceptional talent others miss
- Curious, forward-thinking, and relentless about improving how hiring gets done
Why You'll Love Working With Us
Health & Wellness That Have You Covered:
- Enjoy the flexibility of remote work
- Competitive base salaries that reflect your value.
- Generous Paid Time Off, because we know you do your best work when you're well-rested.
- Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
- Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
- Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
- 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
- Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
- Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
- After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
- Keep growing with support for continuing education - we’re invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Top Skills
Similar Jobs
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
