Leads enterprise market and competitive intelligence, including research strategy, intelligence frameworks, governance, stakeholder forums, and team development. Synthesizes qualitative and quantitative data into actionable insights supporting corporate strategy, growth, retention, business development, account management, marketing, product, and leadership. Produces competitive profiles, battlecards, dashboards, newsletters, and analysis to strengthen market positioning, messaging, and differentiation.
The Director, Strategy and Market Intelligence is responsible for leading enterprise market and competitive intelligence that informs strategic decision-making, supports growth and retention objectives, and strengthens the organization’s market positioning. This leader synthesizes internal and external intelligence, conducts proprietary research, develops high-value insights and deliverables, and partners across the enterprise to ensure intelligence translates into meaningful action.
Essential Job Responsibilities Include:
- Lead the development and evolution of the enterprise market and competitive intelligence program, including frameworks, governance, processes, and stakeholder communication.
- Identify, integrate, and manage diverse intelligence sources.
- Expand monitoring and research capacity to increase coverage of competitors, market trends, and emerging signals in real time.
- Foster and promote environment of collaboration and timely insights by hosting cross-functional and department-specific forums to aggregate and share proprietary knowledge.
- Build a team to expand scope and depth of capabilities.
- Conduct proprietary and ad hoc research to support strategic planning, validating strategic assumptions and assessing market opportunities.
- Monitor external landscape, including macroeconomic, industry, and competitor
- Identify key opportunities, threats, and shifts in market dynamics.
- Drive execution of a research roadmap focused on high-priority themes and emerging capabilities that deepen market understanding and strategic insight.
- Support corporate strategy, business development, account management, marketing, product and leadership with intelligence that strengthens positioning, messaging, and competitive differentiation.
- Aggregate and synthesize diverse qualitative and quantitative inputs from across the organization to generate proprietary, actionable insights.
- Create and maintain intelligence assets such as battlecards, competitor profiles, dashboards, newsletters, insights reports, special-topic analyses, and field fast passes.
- Role model & champion RxBenefits Values.
- Maintain high levels of communication and coordination, sustaining a strong culture of collaboration, accountability, and customer-orientation.
Required Skills / Experience:
- Experience in pharmacy benefits management industry required.
- 10+ years’ experience insights or strategy required.
- Highly collaborative team player with the ability to work effectively across all departments to build successful relationships with stakeholders.
- Excellent communication (both oral and written), interpersonal and organizational skills.
- Ability to present complex information through clear, compelling storytelling tailored to the audience.
- Ability to analyze disparate quantitative and qualitative data sources to identify patterns, opportunities, and gaps.
- Highly motivated, self-starter.
- Ability to manage and prioritize multiple projects simultaneously with excellent attention to detail.
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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