Director Specialist Sales Loyalty - Retail Media

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director Specialist Sales Loyalty - Retail Media
Overview:
Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experience. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open banking, and more.
The Services Specialist Sales team is looking for a Director, Specialist Sales-Loyalty drive growth of our value-added services within the Loyalty space with a focus on customer acquisition, engagement and retention.
Role Summary:
As Director, Specialist Sales, Loyalty, you will lead strategic client engagements and drive revenue growth for Mastercard's loyalty platforms, with additional responsibility for supporting retail media initiatives. You will identify high-value opportunities, develop go-to-market strategies, and build partnerships across financial services, retail, travel, and dining. Through excellent organizational and sales skills, you will maneuver through a matrixed organization to deliver high value, strategic solutions to clients.
The ideal candidate has a proven track record selling to Senior leadership positions, in a variety of industries with an emphasis on financial, retail and digital partners.
Primary Responsibilities:• Develop and execute sales strategies for loyalty and retail media solutions, securing multimillion dollar, multi-year deals within North America.• Build and manage an active pipeline, progressing opportunities to sign platform deals.• Articulate the benefits of bundling Loyalty Solutions with other Data & Services products (Consulting, Managed Services, Test & Learn, Customer Data Enhancement, Labs as a Service).• Run sales calls from start to finish with positive outcomes resulting in stronger relationships and increased revenue. • Serve as the face of Mastercard Services, Loyalty, to senior client stakeholders, including C suite executives. • Lead strategic client engagements, focusing on loyalty program innovation and measurable business outcomes.• Demonstrate domain expertise in digital media, loyalty and relationship solutions.• Collaborate with internal teams to integrate retail media solutions into broader client strategies.• Apply data driven performance marketing to help clients achieve measurable outcomes and maximize return on ad spending.
Key Skills & Qualifications• Proven track record in loyalty platform sales, CRM/Martech/Loyalty expertise, and consultative solution selling.• Strong commercial drive, with the ability to build and monetize senior client relationships through empathy, thought leadership, and subject matter expertise.• Excellent communication, presentation, and influencing skills for senior client audiences.• Advanced problem solving, analytics, and negotiation capabilities.• Ability to thrive in matrixed organizations and build robust pipelines with limited lead generation support.• Proven strength networking, able to listen, build common ground, and influence stakeholders to advance business opportunities.
Preferred Experience• Strategic software sales with experience focused on Loyalty and Media.• Experience in the payment and financial services eco-system. • Experience in media sales, digital advertising, or performance marketing (ideally within financial services, retail media networks, or related sectors).• Proven success with year over year overachievement. • Strong negotiations skills.• Continual curiosity and willingness to learn.• Success in quota carrying roles with a hunter mentality.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
Purchase, New York: $124,000 - $186,000 USD
Atlanta, Georgia: $108,000 - $162,000 USD
Austin, Texas: $108,000 - $162,000 USD