Director - Site Strategy

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are seeking a dynamic and strategic leader to join our team as the Director of Site Strategy. In this role, you will be responsible for crafting and delivering clear, compelling messaging to Sponsors and Contract Research Organizations (CROs) regarding Veeva’s site-facing applications, including our suite of Sponsor/CRO Clinical applications and SiteVault. You will also serve as a key liaison to research sites using Veeva technology—gathering insights and feedback to better support clinical trial performance—and relay that information to Sponsors/CROs and our internal Product teams to drive continuous improvement.

What You’ll Do

• Develop and execute a comprehensive messaging strategy for Veeva’s Site Solutions aimed at Sponsors and CROs
• Craft clear, concise, and persuasive communication materials (presentations, white papers, product briefs, etc.) that highlight the value and impact of our site-facing products
• Serve as the primary point of contact for research sites, facilitating regular engagement to understand their needs and challenges in executing clinical trials
• Build and nurture relationships with Sponsors and CROs to ensure they are well-informed about the benefits and functionalities of Veeva’s site solutions
• Help facilitate Sponsor-Site conversations and in-person engagements
• Work closely with Sales, Marketing, Customer Success, and Product teams to ensure alignment of messaging and strategic initiatives
• Provide actionable feedback and insights from external stakeholders to the Veeva Product team to guide enhancements and future development of site-facing products
• Monitor industry trends, regulatory changes, and competitive developments to inform strategic messaging and product positioning
• Analyze market data and customer feedback to identify opportunities for improved communication and product innovation
• Represent Veeva at industry conferences, customer meetings, and other external events, establishing the company as a thought leader in site solutions and clinical trial technology
• Develop and deliver executive-level presentations that articulate Veeva’s strategic vision and the value proposition of our site solutions

Requirements

• A minimum of 8 years in strategic roles, with a proven track record in developing and executing messaging or communication strategies within the life sciences, clinical research, or healthcare technology sectors
• Demonstrated experience engaging with Sponsors, CROs, and research sites, with a deep understanding of clinical trial operations and the associated regulatory environment
• Exceptional written and verbal communication skills with the ability to translate complex technical concepts into clear, compelling narratives
• Strong strategic thinking, analytical, and problem-solving abilities
• Proven ability to collaborate across cross-functional teams and influence product development through customer insights
• Comfortable in a fast-paced, innovative environment with the ability to manage multiple projects simultaneously
• Willingness to travel as needed to engage with customers and attend industry events

Nice to Have

• Experience in SaaS or cloud-based technology environments, particularly in regulated industries
• Established network within the clinical research community, including relationships with key decision-makers at Sponsors and CROs

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $125,000 - $300,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. 

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].