Director/Senior Managing Consultant, Services Business Development-Community Institutions

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director/Senior Managing Consultant, Services Business Development-Community Institutions

Mastercard Services is the professional services arm of Mastercard Worldwide, provides payments-focused consulting, marketing, information and risk management services to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance and establishes Mastercard's global thought-leadership pre-eminence.
The Services team and solutions fuel growth globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Business Experimentation, Personalization, Market Insights, Security Solutions, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including financial services, retails & commerce, and digital, partnerships.
As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions. We value individuals who possess consultative sales management experience, exceptional analytical and problem-solving skills, comfort in navigating complex sales processes (including responses to RFPs) and the ability to form and manage successful lasting client relationships.
This role will be responsible for supporting our Community Institutions, USFI segment
Role Description and Major Responsibilities
• Lead sales calls and new client development across all Services Business for an assigned set of accounts in community institutions
• Deliver against sales targets for existing accounts and/or contribute to Mastercard Worldwide deal bids
• Capture senior and mid-level clients’ implicit business needs in addition to articulated requests, and identify most critical aspects of the problem
• Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems
• Contribute to formal and informal pitches, from “storyboarding” through face-to-face presentation
• Create succinct, persuasive written materials tailored to the “level” of the audience
• Contribute to project delivery, quickly identifying shortcomings in projects and take remedial action
• Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management)
• Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs
• Leverage deep knowledge of all the Mastercard Services capabilities and how they fit together to offer new innovative solutions
All About You
Experience:
• Undergraduate degree required
• MBA or relevant post graduate degree recommended
Experience:
•A strong background in payments, ideally with direct experience in Community Institutions or selling to them.
•Proven ability to build trusted, long-term partnerships with clients.
•Exceptional ability to frame opportunities from the customer’s perspective.
•Demonstrated success managing client clusters and driving growth using consultative sales approaches.
•Outstanding verbal, written, and presentation skills, paired with a creative and results-oriented mindset.
•Experience working in cross-functional teams and fostering innovation across diverse groups.
National Salary Range (Applies Regardless of Location): $164,000-$262,000

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Job Posting Window

Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously.