Director / Senior Director of Product Management

Who We Are

Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its AI-powered Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. Learn more at ontic.ai or follow us on LinkedIn.

Who You Are

You have deep experience working closely with Engineering, Success, and Implementation teams, along with go-to-market departments such as Sales & Marketing. Working at start-up speed, you are prepared to scale a successful business while balancing the opportunity to enable some of the biggest companies in the world. Using your past experience, you are able to smoothly move between internal executive updates, strategic customer engagements and tactical features discussions.

Role Focus

Your primary responsibility will be to deliver on Ontic’s Global Security Operation Center (GSOC) vision. This will include managing critical components, like Critical Comms and Physical Security Information Management (PSIM), while also shaping the Ontic’s product vision for an industry leading GSOC solution. In this role, you will both guide and contribute. Leading a team of Product Managers and Design resources, while also managing the lifecycle of specific components, you will shape the direction of Ontic’s platform.

The ability to be both a visionary and a contributor will be critical to your success in this role.

Key Responsibilities

• Drive the vision for Ontic’s GSOC offering

• Managing your team and contributing, deliver key GSOC components

• Perform business analysis and guide packaging, licensing and pricing discussions

• Partner with Sales and Customer Success to manage and guide prospects and existing customer accounts to successful outcomes

• Own the roadmap for assigned products, including: conducting research, establishing business goals, mapping goals to product capabilities, building consensus, getting final approval

• Identify business opportunities to grow the ARR of your products. When new opportunities are identified, build internal momentum and a plan to maximize.

• Lead the go-to-market efforts for your products/modules/features and ensure that they are successfully launched. This includes Marketing and Sales efforts, as well as Implementation, Customer Success and Support.

• Work to identify additional opportunities and build proposals/plans to take advantage of these revenue growth opportunities

• Engage in strategic conversations with customers to both guide them and to learn from them.. This involves active listening, empathy, and effective communication skills

• Working with Engineering, build a development plan that ensures timely delivery and meets our partner’s business timeline

• Translate requirements into features and user stories and present them in a structured manner to the engineering team

• Represent the voice of clients and internal stakeholders to user experience and development teams throughout the product development process

• Leverage AI to increase Product Management efficiency and quality in all phases

• Analyze usage metrics of product and drive adoption of underutilized areas of platform

Requirements

• 10 years of SaaS Product Management with 3 years managing complex products that rely on integrations

• Experience building a product strategy and a supporting roadmap

• New product full-lifecycle management experience

• B2B experience, including working with Fortune 500 customers, including managing the customer to achieve desired outcomes

• Very strong ability to drive cross-functional teams, schedules, and decisions

• Experience working with India based Engineering & QA

• Experience driving all aspects of the software development lifecycle with development teams - iteration themes, backlog grooming, story mapping, and user story creation

• Experience defining/prioritizing detailed product requirements

• Ability to think strategically and articulate a long-term product vision and then roll up your sleeves to get things done

• Ability to proactively monitor, analyze, and resolve release dependencies, issues, and risks

• Highly organized, self-motivated, and detail-oriented, with great follow-through on projects

Preferred Qualifications

• Experience in the physical security industry with a focus on camera and access control systems

• Ability to travel to India 2 times a year

• Technical Bachelor's Degree or equivalent experience

• Familiarity with tools like Pendo, JIRA

About You:

• You’re a strong strategically, but also excel tactically

• You are a leader that is able to drive action and build momentum without having authority

• You are passionate about defining and building software, with a strong ability to understand complex systems

• You are a self-starter who can work independently in a fast-paced environment

• You are able to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term initiatives

• You are deeply passionate about Ontic’s brand vision and values: Do Good Above All, Raise the Bar, Lead with Empathy, Walk the Walk and Keep Moving
  

Ontic Benefits & Perks

Competitive Salary

Medical, Vision & Dental Benefits

401k

Stock Options

HSA Contribution

Learning Stipend

Flexible PTO Policy

Quarterly company ME (mental escape) days

Generous Parental Leave policy

Home Office Stipend

Mobile Phone Reimbursement

Home Internet Reimbursement for Remote Employees

Anniversary & Milestone Celebrations

Ontic is an equal-opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law.

All Ontic employees are expected to understand and adhere to all Ontic Security and Privacy related policies in order to protect Ontic data and our clients data.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at [email protected] or call (512) 572-7400