Director, Sales

Humboldt Merchant Services. Payment acceptance for retail and specialty markets. 

Who we are: 

Humboldt Merchant Services, a wholly owned subsidiary of North, provides payment acceptance to merchants in specialty markets, with a focus on retail and e-commerce transactions. In addition to providing safe and secure credit card processing to a wide variety of merchants, Humboldt also supports multi-currency conversion, specialized chargeback reporting, compatibility across multiple gateways, and more.

Job Summary: The Director of Sales primary responsibility is the execution of the sales strategy for recruiting, coaching, training, and motivating their team. Under the direction of the General Manager, works with and develops the sales team at Humboldt Merchant Services in the achievement of the departments and individual sales quotas, effective pricing, and margin sustainability, continuously evaluating our programs for opportunities to drive greater growth and financial performance.
 

What you'll do:

• Engage in sales to merchants and assist team in selling
• Recruiting, hiring, training, and motivating salesperson
• Coordinating with Marketing in lead creation and marketing plans
• Monitor performance of salespersons including KPIs and quotas
• Participate in the development of the sales strategy to drive achievement of performance and financial objectives at both the individual and team level
• Monitor and stay informed on the industry sales initiatives and trends, to provide recommendations for product development, program enhancements, process changes, etc.
• Provide input for creation of incentive/campaigns  and help coordinate the rollout of such campaigns
• Work with Marketing to develop and analyze success of the campaigns and initiatives
• Understand the business and drive accountability for results through policies, procedures and efficiency initiatives

What we need from you:

• High school diploma or equivalent required, Bachelor's degree preferred
• 3+ years experience leading a self-prospecting sales team in the payments industry
• Experience with high risk merchant sales preferred

Additional Information:

Direct Reports: 5

Travel Requirements: 25%

What we offer:

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage

• Flexible Paid Time Off

• 401(k) + Match

• Education Assistance

• Paid Maternity & Paternity Leave

• Mental Health Support & Well-Being Program

• Company-funded Lifestyle Spending Account

Salary Range: $120,000 - $140,000 Base Salary + Commission

Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

Who we are:

North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.

Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling. 

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

To learn more about North, and our family of companies, visit our website: north.com