Director, Revenue Operations

Important Notice: Recruitment Scams
We are aware of ongoing scams where individuals falsely claim to represent Catapult. If you are applying via a third-party website such as LinkedIn or Indeed, please verify that the role is listed on our official careers page: catapultsports.com/careers.All legitimate Catapult recruiters use email addresses ending in @catapultsports.com or @catapult.com.

Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future.  Our solutions are designed to help athletes and coaches “play smart” in a world where 1% can literally mean the difference between winning and losing.

We work with over 4,000 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes’ health, game-day readiness, and performance, as well as in-game tactics.  Our solutions include wearable technology, video analytics, and athlete monitoring solutions, and we are passionate about helping sports organizations at all levels to better scout, recruit, teach, and win.

WE WANT PEOPLE WHO ARE PASSIONATE ABOUT REVENUE OPERATIONS WITH A CAN-DO ATTITUDE. 

We’re seeking a driven and curious Director of Revenue Operations to join our fast-paced, high-growth organization during an exciting period of transformation. Based in Boston or London, this strategic leader will be responsible for enhancing deal execution through the implementation of efficient processes and smart automation. Their core focus will be to generate actionable insights that accelerate revenue growth. Additionally, they will ensure clear communication and smooth adoption of operational changes within the Sales team, supporting compliance and continuous improvement across the function.

WHAT YOU WILL DO

Revenue Strategy & Operational Excellence

• Architect and lead a forward-thinking Revenue Operations strategy that aligns systems, processes, and teams across the go-to-market (GTM) organization to drive sustainable growth.
• Own and evolve the RevOps tech stack (CRM, CPQ, billing, analytics), ensuring seamless integration and strategic enablement across Sales, Marketing, and Customer Success.
• Design and scale data-informed, high-impact processes that accelerate deal velocity, enhance forecast precision, and reduce inefficiencies across the revenue engine.
• Collaborate with leadership to optimize territory design, lead management, and quota-setting frameworks in alignment with evolving market dynamics and growth goals.
• Identify and operationalize cutting-edge AI tools—such as generative sales enablement, predictive churn modeling, and intelligent automation—to unlock greater scale, precision, and personalization across customer journeys.
• Lead AI-driven initiatives like contract intelligence, dynamic pricing algorithms, and real-time customer insights, tracking ROI and ensuring alignment with broader commercial objectives.
  

Insight-Led Decision Making

• Define and deliver a robust analytics infrastructure, including dashboards and KPIs, to provide end-to-end visibility into pipeline health, conversion efficiency, and unit economics.
• Drive strategic decision-making through QBRs and executive-level reporting that deliver actionable insights and surface opportunities to optimize performance.
• Uphold data integrity and governance across platforms (Salesforce, HubSpot, and others), ensuring consistent, high-quality data flows to support accurate forecasting and planning.
  

Strategic Cross-Functional Leadership

• Serve as a critical bridge across Finance, Legal, and commercial functions—streamlining workflows related to contract execution, billing operations, and revenue recognition.
• Foster a culture of continuous improvement by identifying capability gaps and championing the adoption of tools, processes, and training that empower teams to perform at their best.
  

Industry-Focused Innovation

• Bring a deep understanding of the sports ecosystem to shape tailored RevOps strategies that serve elite teams, leagues, and performance-focused organizations.
• Stay ahead of emerging trends in sports technology, ensuring RevOps innovations are responsive to evolving customer needs and competitive pressures.

WHAT YOU WILL NEED

• 6+ years in RevOps, Sales Operations, or GTM Strategy, with 3+ years in a SaaS/Subscription business.
• Proven track record of successfully implementing AI/ML tools (e.g., Clari, Gong, ChatGPT for sales, Chorus.ai) to drive efficiency or innovation.
• Expertise in CRM systems (Salesforce preferred), CPQ, billing platforms, and BI tools (e.g., Tableau, Power BI).
• Strong analytical skills with experience in pricing models, forecasting, and revenue analytics.
• Passion for sports technology and familiarity with the unique demands of B2B sports SaaS.
• Strong interpersonal skills: Must be sharp, energetic, assertive and results-oriented; able to prioritise and focus in a rapidly evolving environment.
• Demonstrated ability to collect stakeholder feedback, deeply understand their pain points, and meet them on their level to drive solutions.
• Strong analytical and strategic thinking skills with proven experience driving change with action insights.

Whether you’re interested in sports or not, you’ll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! 

Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance. Our priority is to find the brightest talent that can add to our team culture, those who actively contribute and who are excited about what they do.

All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role