Director, Revenue Enablement & Support

About Niche

Niche is the leader in school search. Our mission is to make researching and enrolling in schools easy, transparent, and free. With in-depth profiles on every school and college in America, 140 million reviews and ratings, and powerful search tools, we help millions of people find the right school for them. We also help thousands of schools recruit more best-fit students, by highlighting what makes them great and making it easier to visit and apply.

Niche is all about finding where you belong, and that mission inspires how we operate every day. We want Niche to be a place where people truly enjoy working and can thrive professionally.

About The Role

We are looking for an experienced and proven leader to helm Niche’s Training, Enablement and Support team, part of Niche’s Revenue Operations Organization. The Director of Revenue Enablement & Support is a visionary leader who can not only spearhead the development and implementation of comprehensive training and enablement programs, but also strategically manage and expand our field-facing  revenue support functions. You'll be instrumental in empowering our revenue teams with the tools and resources necessary for success. This role involves direct management of Sales Support Team team members and oversight of the Sales Training & Enablement staff, reporting to the VP of Revenue Operations.

What You Will Do

• Design and execute Niche’s revenue enablement strategy, including programs, content, tools, and methodologies that support GTM effectiveness and scale global sales productivity
• Build and lead a high-performing enablement team as Niche grows, fostering a culture of continuous learning, coaching, and operational excellence
• Partner cross-functionally with People, Product, Product Marketing, and GTM leaders to own the field readiness process for new product launches
• Manage field-facing deal support processes and programs including quote support and deal stage gate coaching
• Translate complex technical capabilities and product strategies into engaging, actionable enablement materials that help field teams articulate our differentiated value
• Develop and deliver launch playbooks, messaging frameworks, and training modules that ensure alignment and accelerate adoption across sales, marketing, and customer success. Collaborate with Marketing on content development, campaign alignment, and value messaging
• Create a structured enablement cadence including New Hire Onboarding, Continuous Learning, Annual Sales Kickoff (SKO), and Sales Quarterly Business Reviews (QBRs)
• Design and deliver workshops on selling methodologies, customer discovery, and value articulation for Niche’s AI and cloud solutions
• Standardize enablement curriculum, materials, and certification programs across all GTM functions. Ensure consistent messaging, positioning, and process alignment across the buyer journey
• Manage a modern Learning Management System (LMS) and supporting tools to deliver scalable, data-driven enablement programs.
• Partner with Revenue Operations to track performance, identify skill gaps, and tailor enablement initiatives by region, segment, and persona
• Partner with GTM leadership to implement coaching frameworks and reinforce best practices in the field

What We Are Looking For

• 10+ years of relevant experience in sales, training, and/or operations
• 5+ years of people management experience
• A strategic leader who can balance long-term vision with hands-on execution.
• Demonstrated ability to lead and manage a team of individual contributors and people managers, fostering collaboration, accountability, and continuous improvement
• A strong technical inclination with the ability to translate complicated processes for a non-technical audience
• Proven success building and scaling enablement programs from inception through maturity.
• Analytical mindset with the ability to assess training needs and measure the effectiveness of programs.
• Highly organized, data-driven, and adept at prioritizing in fast-paced, high-growth environments.
• Strong experience with enablement and sales tech stacks, including Salesforce, content management systems, and LMS platforms.
• Experience with sales engagement, revenue intelligence, and enablement platforms such as LinkedIn Navigator, Guru, Gong, Seismic/Lessonly, etc.
• Strong knowledge of instructional design principles, adult learning theory, and training methodologies
• Deep understanding of enablement best practices, complex tech sales cycles, and best in class sales methodologies (e.g. Chellenger, MEDDPICC).
• Exceptional communicator skilled at translating complex technology into clear, compelling narratives for both technical and business audiences.

Compensation 

Our national target base salary range is $154,800-$175,000, plus participation in our Stock Option Program. 

At Niche, our Total Rewards Philosophy is centered around creating a workplace environment that attracts, motivates, and retains top talent by providing a comprehensive and competitive rewards package.  This philosophy is built on the principles of performance-based compensation, best-in-class benefits and work-life balance, and employee well-being.

Interview Process

Candidate experience is a top priority for our talent and hiring teams.  We believe in providing a transparent, authentic and comprehensive interview process where you have the opportunity to learn about us while we get to know you and your experience.  The interview process is outlined here:

• Phone Screen with Talent Acquisition Partner - 30 Minutes

• Video Interview with Hiring Manager - 45 Minutes

• Team Interview (panel) - two separate 30 Minutes interviews

• Stakeholder Interview - 30 Minutes

• Stakeholder Interview - 30 Minutes

• Leadership Interview - 30 Minutes

Why Niche?

• We are a fully flexible workforce empowering our employees to choose to work remotely, in our Pittsburgh office or whatever combination suits you
• Full time, salaried position with competitive compensation in a fast-growing company
• Best-in-class 100% paid employee health plan, including vision and dental and supplemental coverage
• Flexible Paid Time Off Policy
• Stipend that allows you to build your work from home office in a style and function that suits your personal preferences
• Parental leave for all employees (12 weeks fully paid) in addition to short term disability for birthing parents
• Meaningful 401(k) with employer match
• Your ideas and work will make an immediate impact on our company and millions of users
• You will join a team that cares about you, our mission, our work - and celebrates our wins together!

Niche will only employ those who are legally authorized to work in the United States without sponsorship now or in the future for this opening.  

We are currently hiring in states where we currently have employees: AZ, CO, CT, DE, FL, GA, IL, IN, KY, LA, ME, MD, MA, MI, MO, NE, NV, NH, NJ, NY, NC, OH, OK, OR, PA, SC, TN, TX, VA, WA, DC, WV.

Candidates only.  No recruiters or agencies, please. Sorry, we do not offer relocation assistance.

Niche is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.

All interviews are being held remotely. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.