Director, Relationship Management - National Partners

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Successful candidates will have experience working for or closely with a large independent agency, national brokerage, aggregator, or network. Candidates should also have a deep understanding of the property & casualty insurance distribution landscape, especially how national partner firms are structured and operate. Other highly preferred experience includes:

• Proven ability to build and manage strategic relationships across multiple stakeholder levels within large, matrixed organizations.
• Experience working for or closely with a large independent agency, national brokerage, aggregator, or network is strongly preferred.
• Deep understanding of the property & casualty insurance distribution landscape, especially how national partner firms are structured and operate.
• Proven ability to build and manage strategic relationships across multiple stakeholder levels within large, matrixed organizations.
• Collaborate with internal underwriting, product, sales, and marketing teams to ensure alignment between Nationwide’s capabilities and partner firm needs.
• Lead enterprise-wide efforts to co-create and negotiate compensation programs, growth initiatives, and multi-line strategies that drive profitable, repeatable business.
• Anticipate industry trends and proactively address partner concerns or business challenges to strengthen long-term loyalty and performance.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

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Job Description Summary

Nationwide National Partners supports a select number of the Top 100 Property & Casualty trading partners to help bring strategic priorities to life. We are charged with enterprise business development, and strategic broker relationships. We partner in the truest sense; we have a deep understanding of their business and develop an enterprise level strategy to support them using the full scope of products and capabilities from across Nationwide.
As Director, Relationship Management – National Partners, you will champion the executive, regional and key influencer relationships with Nationwide’s largest partners and you’ll develop and implement tactics to support and execute strategies that directly impact revenue, profit, and market share growth efforts across multiple business units, segments, and channels. In addition, your efforts will be key to forecasting business development opportunities and developing sales expansion strategies.

Job Description

Key Responsibilities:

• Cultivates, fosters, and manages executive level relationships with key focus firms at the national, regional, and key influencer level.

• Leverages Nationwide and Industry data to purposefully engage internal and external business partners.

• Conducts strategy meetings with firm leadership to leverage strengths and develop new opportunities.

• Drives growth at targeted returns to support the overall NNP plan.

• Provides consultation and expertise across Nationwide business units.

• Develops and implements tactics to support and execute strategic plans with external NNP managed firms/networks and aligns appropriate Nationwide business unit(s) to execute the initiatives.

• Understands and articulates key strategies for internal business partners, to ensure national consistency for NNP managed firms/networks. 

• Develops and implements cross-functional and/or cross-business unit teams to execute on identified strategic initiatives developed with NNP managed firms/networks.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to AVP/VP. Individual contributor role.

Typical Skills and Experiences: 

Education: Undergraduate studies in economics, business, risk management & insurance, marketing, or related fields preferred.

License/Certification/Designation: CPCU designation preferred.

Experience: Minimum of 8 years’ experience in insurance sales or in the insurance industry. Experience specifically in property and casualty operations is highly desirable. Five plus years of commercial underwriting experience for national and/or regional brokers and five plus years of C-suite or R-suite relationship building with national and/or regional brokers preferred.

Knowledge, Abilities and Skills: Strong knowledge of sales program implementation, distribution systems, project management and training concepts. Working knowledge of state laws and regulations required. Excellent verbal and written communication skills to disseminate vision of senior leadership and to motivate a large producer force. Action-oriented and demonstrated drive for results. Solid working skills in common office software and personal computers. Ability to set work priorities and to initiate, evaluate and recommend solutions to upper management. High level of command skills and managerial courage. Demonstrated entrepreneurial mindset, ability to develop meaningful relationships, possesses strong problem-solving skills and ability to build unique solutions with cross-functional teams.

Other criteria, including leadership skills, competencies and experiences may take precedence. 

Staffing Exceptions to the above Minimum Job Requirements must be approved by the: hiring manager’s leader and HRBP.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment. 45-80% travel with extensive national overnight travel. Alternative work environment may include working from home.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. 

We currently anticipate accepting applications until 07/25/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.

The national salary range for Director, Relationship Management - National Partners : $110,000.00-$212,000.00

The expected starting salary range for Director, Relationship Management - National Partners : $119,000.00 - $179,000.00