Director, Program Manager, Fidelity Investments Life Insurance

The Role

Reporting to the Head of Operations and Business Development, you will be responsible for delivering quality solutions for Fidelity Investment Life Insurance (FILI) by supporting the successful planning, execution, and delivery of cross-enterprise insurance related initiatives while ensuring consistency with company strategy, commitments, and goals.

The Program Manager works in conjunction with FILI and cross-enterprise leaders at the portfolio and program level to coordinate initiatives by providing oversight from initial assessment through solution launch with an emphasis on business readiness activities. This role will be primarily focused on supporting cross domain work to launch new insurance products, as well as other strategic insurance initiatives across the organization.

• Organizing, collaborating to set success measures, and monitoring assigned initiatives to support the organization’s key objectives

• Partnering with cross-functional teams—including Actuarial, Underwriting, Product, Operations, and Technology—to ensure alignment and integration of deliverables across domains

• Working with program/initiative teams to manage issues and risks throughout project lifecycle

• Facilitation of initiative business readiness activities including planning and deployment of product improvements

• Providing status updates on a regular basis to FILI leadership and key partners for assigned initiatives

• Identifying and implementing process improvements to enhance program delivery efficiency, stakeholder engagement, and overall initiative outcomes

The Expertise and Skills You Bring

• 5-7 years of related program management experience in financial services, systems development, product development, and/or project/program management

• Bachelor’s degree required

• Experience with insurance is a plus

• Experience in Agile/Scrum, SAFe, and Six Sigma is beneficial

• Ability to understand sophisticated business environments and interdependent relationships for business requirements

• Well-demonstrated leadership skills, a strong sense of ownership, and dedication to results

• Change Management leadership including leading teams through resistance to change

• Ability to lead, direct, and empower product and technology team members without formal management authority

• Strong consultative, listening, communication and problem-solving skills

• Critical thinker with good judgment and initiative

• Strong interpersonal skills, including the ability to work across the organization and influence at all levels of management and peers

• Excellent command of verbal and written communications

• Highly organized with ability to meet internal goals

Note: Fidelity is not providing immigration sponsorship for this position

The Team

This role will be a critical member within FILI’s Operations and Strategy team. FILI is responsible for providing financial products that help Fidelity’s investors achieve lifetime financial goals. Having annuity and life insurance solutions as options is a strategic advantage for Fidelity’s Brokerage and Wealth Management business units. Our products help ensure our clients do not outlive their assets in retirement, safeguard portfolios from market volatility and protect against premature death.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.