Director of People and Operations

Civitech’s Values:

• We act with Integrity – At Civitech, we hold ourselves to the highest standards and value open and transparent communications with all of our stakeholders. Our rigorous approach to product design, testing, and data science leads to accurate assessments of our outcomes and challenges us to constantly improve our tools.
• We are Changemakers – As a team, Civitech seeks to make transformational change in our democracy by eliminating obstacles meant to hamper contribution from every member of the community.
• We are Collaborators - Buoyed by our mission, we look for opportunities to partner with everyone committed to making democracy easier to participate in. We seek to understand the challenges our partners face and use our skills and creativity to help them solve them.
• We are Bold – We recognize that disruptive change won’t come with doing business as usual. Civitech seeks to revolutionize civic participation by bringing innovation and creativity to politics.

Why Work at Civitech:

• Medical, Vision, & Dental Insurance
• 401(k) plan
• Employee Stock Options
• Employer-paid Life Insurance
• Short/Long Term Disability Insurance
• Flexible Time Off & Paid Company Holidays
• Flexible Spending Account
• Parental Leave
• Flexible Schedules
• Professional Development Stipend
• Monthly Office Upkeep Stipend

What You Will Do:

• Human Resources
• Talent Acquisition Leadership: 
• In partnership with Civitech Leadership, build and execute on quarterly and annual hiring plans.
• Lead hiring activities.
• Total Rewards Leadership: 
• Help manage company-wide compensation structure: salary/title/level matrix, salary setting, and equity grants for new hires.
• Own benefits administration, including health insurance, PTO, 401(k), parental leave, and related programs.
• Talent Development Program Ownership & Management: 
• Lead employee feedback and performance management processes, including:
• Pulse and annual surveys
• Performance reviews
• Staff training and learning opportunities (via Rippling LMS or new initiatives)
• Lead all policy creation and enforcement including employee relations.
• Organizational  Effectiveness
• Collaborate with senior leadership to define and track performance goals and strategic initiatives.
• Establish systems for operational transparency and efficiency.
• Evaluate and implement new software tools requested by staff.
• Act as day-to-day administrator for company systems (e.g., Slack, Asana), including tool usage norms and access management.
• Operations Leadership
• Partner directly with the COO in leading the Operations team: leading the operations department, managing the team’s project backlog and priorities, including:
• Respond to employee feedback by prioritizing and executing relevant process improvements.
• External Partnership Management
• Serve as Civitech’s liaison to our external  IT/security partner at the company-wide level to conduct our org-wide systems and security.
• Partner with our external HR advisory firm, owning that relationship end-to-end for any HR projects and advisory needs.
• Manage vendor relationships and renewals across key platforms.

About You:

• 15+ years of experience in operations, HR, or general management roles, preferably in fast-paced or mission-driven environments.
• Proven leadership experience managing teams and cross-functional projects.
• Strong understanding of HR compliance, tools, and processes.
• Comfort with SaaS tools and vendor management (e.g., Rippling, Lever, GSuite, Slack).
• Exceptional organizational and communication skills.
• Ability to balance strategic thinking with hands-on execution.
• Experience working with external IT or HR firms a plus.

Additional Qualification (desired but not required):

• Experience in civic tech, political tech, or advocacy organizations.
• Background in post-acquisition integration or change management.
• Familiarity with tools like Rippling, Asana, Slack, and Google Workspace.