We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.
Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.
Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.
About You
We are seeking an accomplished and forward-thinking Director of Paid Social to lead the development and execution of innovative media strategies. This leader will own substantial media budgets and play a critical role in driving acquisition across Meta, TikTok, Reddit, and other emerging social channels.
The Director will own performance strategy, guide a team of channel experts, and partner cross-functionally to deliver efficient, scalable growth for new customers. The ideal candidate blends data-driven decision-making with a deep understanding of creative, audience, and platform nuances. They are both a player and a coach, comfortable getting into platform details while developing team talent and elevating our paid social practice.
Responsibilities:
- Build and own Nutrafol’s paid social strategy across core and emerging platforms, developing a best-in-class organization to manage, optimize, and grow a large-scale Paid Social program
- Develop innovative strategies and testing roadmaps that balance efficiency, scale, and long-term brand growth
- Leverage platform and MTA data to inform investment decisions.
- Drive actionable insights across audiences, creative, placements, and bidding strategies.
- Define clear KPIs and implement rigorous performance tracking and reporting frameworks.
- Partner with Analytics to assess channel efficiency, incrementality, and ROI.
- Translate complex data into clear business narratives and recommendations for senior leadership.
- Lead, mentor, and develop a team of paid social managers and associates nurturing both their technical expertise and leadership skills to ensure their growth and the success of your shared efforts
- Foster a culture of testing, curiosity, accountability, and performance excellence
- Collaborate with Creative, Influencer, and Brand teams to ensure cohesive, data-informed storytelling across the funnel
- Stay ahead of platform trends, algorithm changes, and new product features to drive early adoption and innovation.
- Proactively identify opportunities to improve process, automation, and team workflow.
- 8 - 10+ years of experience in paid social media management within an eCommerce company; DTC experience is preferred
- 5 years of experience hiring and leading teams, including demonstrated success in mentoring and growing high-performing teams
- Deep expertise in Meta Ads Manager, TikTok Ads Manager, TikTok Shop and at least one emerging platform (Pinterest, Reddit, or Snapchat); hands-on keyboard experience is required
- Experience leveraging an MTA or MMM to drive new customer acquisition
- Strong analytical mindset with advanced Excel or data visualization skills (e.g., Tableau)
- Proven ability to manage large budgets and deliver on CPA targets
- Excellent communicator, able to translate performance insights into strategic recommendations for executives
- Comfortable working in a fast-paced, results-driven environment with shifting priorities
- Experience with a DTC subscription brand
- Agency and in-house experience
- Fully remote work experience
- Comprehensive medical, dental, and vision package, including FSA program
- 401K with employer match
- Quarterly Bonus Program
- Flexible PTO
- Two company-wide wellness breaks every day
- Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
- Monthly wellness stipend
- Monthly internet stipend
- Monthly cell phone stipend
- Annual learning & development stipend
- Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
- Free meditation app membership (Headspace)
- Free Nutrafol subscription
- Pet insurance discounts and benefits
California residents may review our CCPA notice here.
Top Skills
Similar Jobs
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
