Director of ML Engineering for Data Platform

Job Description
If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.
As a Director of Software Engineering at JPMorganChase within the Payments Data Platform team, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.
Job responsibilities

• Leads technology and process implementations to achieve functional technology objectives
• Makes decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
• Delivers technical solutions that can be leveraged across multiple businesses and domains
• Influences peer leaders and senior stakeholders across the business, product, and technology teams
• Champions the firm's culture of diversity, opportunity, inclusion, and respect
• Define and execute the technical roadmap for LLM-based agent development and AI marketplace capabilities
• Drive the transformation from traditional analytics to augmented agentic analytics, establishing new paradigms for human-AI collaboration
• Design and implement sophisticated LLM agent architectures capable of operating within highly regulated financial environments
• Build robust agent orchestration systems that can handle complex multi-step financial workflows and decision-making processes
• Design APIs and SDKs that enable seamless integration of AI agents into existing business applications

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 7+ years applied experience
• Experience developing or leading cross-functional teams of technologists
• Experience with hiring, developing, and recognizing talent
• Experience leading a product as a Product Owner or Product Manager
• Practical cloud native experience
• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field+
• Proven track record of deploying LLM-based systems in production environments at scale (millions of requests daily)
• Deep expertise in modern ML frameworks (PyTorch, TensorFlow), LLM libraries (ADK, LangGraph, LlamaIndex), and cloud platforms (AWS, Azure, GCP)
• Strong background in distributed systems, microservices architecture, and real-time data processing
• Demonstrated ability to translate complex technical concepts into business value and executive-level communication
• Experience building ML platforms or infrastructure from the ground up with platform-as-a-service mindset

Preferred qualifications, capabilities, and skills

• Experience working at code level
• Experience with advanced LLM techniques: RLHF, constitutional AI, multi-agent systems, tool use, and reasoning
• Background in MLOps platforms, model serving infrastructure, and automated ML pipelines
• Knowledge of specialized hardware for AI workloads (GPUs, TPUs) and optimization techniques
• Previous experience at a fintech company, major bank, or financial services technology provider
• Experience managing distributed teams and cross-functional partnerships

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.