Lead Dropbox's Market & Competitive Intelligence efforts, providing strategic insights, team leadership, and cross-functional collaboration to inform product and market strategies.
Role Description
We’re looking for a strategic, insight-driven Director of Market & Competitive Intelligence to lead Dropbox’s efforts in competitive strategy, market insight, and go-to-market decision-making. This role sits at the intersection of data, narrative, and influence—shaping not just what we build, but how we position it and who we build it for.
You’ll lead and scale a high-impact function responsible for delivering repeatable, market-backed frameworks—battlecards, POVs, executive briefs, dashboards, and win/loss insights—that sharpen positioning, clarify opportunity spaces, and drive product and GTM decisions. As Dropbox positions itself for 2026 and beyond, your team will play a key role in helping us define and defend our place in a rapidly evolving competitive landscape.
This is a Director-level role with team-building responsibility and executive visibility across Product, Marketing, Sales, and Strategy. It’s a rare opportunity to reestablish and elevate a mission-critical function at a pivotal moment in Dropbox’s evolution.
Responsibilities
Competitive & Market Intelligence
- Maintain and scale a full-stack competitive intelligence function—battlecards, SWOTs, win/loss, and executive briefings—with clear operational cadence and measurable impact.
- Monitor and synthesize competitive developments (product launches, pricing shifts, messaging pivots, M&A, etc.) into timely recommendations for PMM, Product, and Exec stakeholders.
- Partner with field teams to translate learnings into objection handling, strategic enablement content, and SEO-informed web updates.
- Maintain clear, opinionated POVs on Dropbox’s categories and adjacent players.
Product & Strategy Enablement
- Act as a strategic thought partner to Product and GTM leadership, guiding roadmap and positioning through market-backed insights.
- Synthesize customer and competitive intelligence to advise on feature prioritization, differentiation, and pricing strategies.
- Connect macro market trends (e.g., AI adoption, regulatory shifts) to product planning and executive narratives.
- Drive TAM, segmentation, and opportunity sizing efforts for Dropbox Dash and Core—identifying where and how we win.
Cross-Functional Leadership
- Partner with Sales, Customer Success, and Marketing to incorporate field insights and shape external messaging.
- Regularly brief the executive team on market shifts, emerging players, and category evolution (especially relevant to generative AI trends).
- Collaborate with Revenue Strategy, Product Marketing, and Corporate Strategy teams to align intelligence with broader business goals.
Team Management
- Build and lead a high-impact team of three; provide mentorship, set goals, and ensure scalable processes are in place.
- Drive a culture of curiosity, rigor, and storytelling—ensuring data is always in service of action.
- Model Dropbox’s values around transparency, excellence, and high-ownership virtual work.
Qualifications
Required Qualifications
- 10+ years in product marketing, market intelligence, or strategy roles in B2B SaaS, with 3+ years managing or mentoring teams.
- Deep understanding of competitive and market research methodologies, both qualitative and quantitative.
- Demonstrated success influencing senior stakeholders through clear, compelling storytelling and strategic thinking.
- Proven experience delivering market and competitive insights that influenced product roadmap, positioning, and commercial strategy.
- Experience working with analytics teams to define TAM, sizing models, or segment-specific opportunity assessments.
- Experience designing and operationalizing CI processes, systems, and communications.
- Excellent writing, synthesis, and presentation skills.
Preferred Qualifications
- Experience in GenAI, content collaboration, or digital workplace categories
- Prior ownership of sales enablement collateral (battlecards, win/loss programs, etc.)
- Familiarity with Dropbox's competitive landscape
- MBA or advanced degree
Canada Pay Range
$207,800—$281,200 CAD
Top Skills
B2B Saas
Competitive Intelligence
Market Research
Dropbox Boston, Massachusetts, USA Office
Boston, MA, United States
Similar Jobs at Dropbox
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As an AI Operations Analyst, you'll integrate AI into GTM workflows, optimize chatbot systems, and enhance process efficiencies across teams.
Top Skills:
CpqCustomer Engagement PlatformsSalesforce
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Senior Workday Analyst will enhance Workday capabilities, provide insights, support integrations, and drive process efficiency across People Technology.
Top Skills:
OktaWorkday
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Senior Analyst will support indirect tax compliance, prepare returns, reviews, and collaborate with internal teams and auditors.
Top Skills:
AlteryxOracle AnalyticsOracle ErpSQLTableauVertex
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
