Lead strategy, stability, security, and modernization of IBM i environments supporting 24/7 casino and hospitality operations. Ensure regulatory compliance (Gaming Commission, SOX, PCI), oversee HA/DR, performance, capacity, access controls, vendor relationships, and mentor internal and external IBM i teams.
This role will be responsible for the strategic direction, stability, security, and modernization of all IBM i–based environments that support 24/7 operations.
As an IT leader, the Director will ensure our systems meet stringent regulatory, security, and operational requirements unique to the gaming and hospitality industry, including compliance with Gaming Commission regulations, SOX, PCI, and operational audit standards.
Responsibilities- Develop and execute the long-term roadmap for IBM i systems supporting casino, hospitality, and key enterprise application environments.
- Drive modernization initiatives including high availability, IASP optimization and support the transformation of legacy applications.
- Collaborate with gaming operations, hotel operations, marketing, finance, and executive leadership to deliver technology solutions aligned to operational needs.
- Oversee day-to-day operations of IBM i servers and applications ensuring uptime for 24/7 operations.
- Manage system performance, capacity planning, auditing, high availability and disaster recovery for highly regulated gaming platforms.
- Ensure IBM i systems meet or exceed gaming regulatory controls, internal audit standards, PCI requirements, and cybersecurity best practices.
- Own policies, documentation, access controls, and operational procedures related to IBM i environments.
- Lead and mentor a blended team of internal and external IBM i Architects, Engineers, Administrators and Operators.
- Foster a high‑performance culture with strong accountability, communication, and customer service.
- Serve as the subject-matter expert for all IBM i–related initiatives, enhancements, and system impacts.
- Manage vendor relationships with managed service partners and IBM i software vendors.
- Accepts feedback and coaching from supervisors
- Must be 21 years of age or older
- Proficient verbal and written communication skills
- Ability to pass background checks, obtain and maintain gaming licenses in required jurisdictions.
- Flexible to work various shifts, weekends, and holidays
ADDITIONAL REQUIREMENTS
- 10+ years of experience with IBM i (AS/400, iSeries, System i) systems.
- 5+ years of leadership experience in IBM I IT operations and enterprise systems management.
- Strong expertise in CL, SQL, DB2 for i, and IBM i system administration.
- Experience supporting environments requiring 24/7 uptime, preferably in gaming or hospitality.
- Demonstrated experience working within strict regulatory, auditing, and security frameworks.
- Excellent leadership, communication, and stakeholder‑management skills.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
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