Director, IT AI/Integrations

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation.

We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact.

With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you.

The Opportunity

We are seeking a Director, IT AI/Integrations to join our growing corporate IT team and build out a new functional pillar in the IT team to lead Saas integrations and employ AI solutions for business efficiency and improved quality. This role will lead an Automation/AI Roadmap to optimize a connected Saas systems architecture, integrations, workflows, while also driving the company’s enterprise AI/MCP strategy. This role serves as a bridge between business units, IT Applications, IT Project Management, Data & Analytics, and Security teams—ensuring applications, data, and workflows are aligned with business goals, future-ready for scale, and infused with AI where appropriate.

This role will be an architect for enterprise automation, minimize duplication across systems, and create scalable and secure end-to-end solutions. A successful candidate will standardize across a unified WorkatoOne MCP platform, design and implement scalable Saas integrations, and incorporate agentic AI-driven capabilities into the ecosystem while ensuring governance, data security, and compliance. This role will also build and lead a team to collaborate closely with cross-functional business department stakeholders as Flock drives AI into more business processes for scale.

The Details

• Experienced enterprise automation process leader with cross-functional reach to orchestrate and build AI, intelligent agents, and automation across workflows.

• Implement frameworks and strategy to manage AI tools that achieve efficiency and productivity goals while managing risk, privacy and compliance.

• Provide technical vision to lead the design and governance of APIs, web services, middleware, and AI frameworks across a suite of SaaS business applications, ensuring seamless data flow and process automation.

• Collaborate with Architects and cross-functional business teams (e.g., Sales, Marketing, Finance, Legal, People) to compile a prioritized, rolling Automations/AI Roadmap that aligns with business strategy for greater efficiency and productivity.

• Architect practical solutions via microservices, event-driven systems, containerization, API-first designs, and AI-enabled platforms (WorkatoOne) to build connected, reusable, secure, and scalable ecosystems.

• Coach a team to meet the needs of the company’s growth strategy using WorkatoOne AI and iPaas solutions.

• Lead or participate in technical design sessions and create and maintain comprehensive documentation for integration solutions, including design specifications, architecture diagrams, and operational guidelines.

• Collaborate with fellow IT teams, including Application Admins and Developers, IT Project Management, and IT Support & Solutions as well as Security and Data & Analytics teams to ensure successful implementations.

• Collaborate with vendors to harness ROI and drive adoption of software investments.

• Establish and enforce integration development standards, ensuring the reliability and performance of a tightly integrated ecosystem.

The Skillset

• 8+ years of progressive experience designing and implementing integration solutions, including 5+ years leading technical resources in dynamic, high-growth environments.

• Experience working with WorkatoOne to integrate SaaS platforms (e.g., Salesforce, NetSuite, Gainsight, Rippling) and build an MCP platform.

• Experience applying emerging AI/ML solutions in Generative AI and Agentic AI (e.g., WorkatoOne, ChatGPT, Glean, Replit) that automate business workflows.

• Exceptional communication, facilitation, and collaboration skills. Ability to influence and unify diverse stakeholders, advocate for change, and drive consensus in a fast-moving arena of AI tools.

• Strong knowledge of integration methods such as API (SOAP, REST), JSON, MFT, Pub/Sub, Webhooks, Event Driven Architecture, etc.

• Familiarity with authentication and authorization standards such as OAuth2, JWT, SAML, and API key-based security.

• Understanding of data solutions, structures, mapping, transformation, ETL processes for ease of collaboration with the Data & Analytics team (e.g., Redshift, Snowflake).

• Ability to champion responsible use of AI across the company and align enterprise architecture with business strategies to scale.

• Ability to mentor and guide cross-functional departments, fostering a culture of experimentation, continuous learning, and innovation to build and scale AI capabilities.

• Curious mindset and ability to stay on top of emerging AI technologies and trends.

• Previous experience in a fast-paced, fully-remote environment in high-tech, hyper-growth industry preferred.

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We prescribe to 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.

The First 30 Days

• [generic version of the first 30 days of your 90 day plan, do not include confidential information]

The First 60 Days

• [generic version of the first 60 days of your 90 day plan, do not include confidential information]

90 Days & Beyond

• [generic version of the first 90 days of your 90 day plan, do not include confidential information]

Salary & Equity

In this role, you’ll receive a starting salary between $170,000 and $190,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

Location

We’re building the impossible, together. To drive innovation through in-person collaboration, we’re prioritizing candidates in our key hubs: Atlanta, Boston, Chicago, Denver, Los Angeles, New York City, San Francisco, and Austin. While we value the energy of our hub communities, we embrace remote work and welcome applications from exceptional talent across the United States.

The Perks

🌴Flexible PTO: We offer non-accrual PTO, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

If an offer is extended and accepted, this position requires the ability to obtain and maintain Criminal Justice Information Services (CJIS) certification as a condition of employment. Applicants must meet all FBI CJIS Security Policy requirements, including a fingerprint-based background check.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @flocksafety.com. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to [email protected]