Director, Integration Management Office (IMO)

About the Director, Integration Management Office (IMO) Position
This role is a hybrid role, requiring 2-3 days per week in our Boston office.
Verndale is seeking a Director, Integration Management Office (IMO) to design and operationalize the processes that will drive the success of our multi-acquisition growth strategy. Reporting to the COO, this role will be responsible for supporting integrations of small to mid-size companies, and building foundational systems, playbooks, and structures that enable seamless post-acquisition integration.

This is a hands-on, builder role - ideal for a strategic operator who can lead execution while establishing scalable methods, tools, and governance. As Verndale continues its acquisition strategy, the Director will work directly with cross-functional leaders to execute integrations and build and manage a small team of Integration Leads to support concurrent integrations.

Key Responsibilities
Integration Framework Development

• Build and document the foundational Integration Playbook - defining stages, workstreams, templates, and decision frameworks for post-close execution.
• Partner with the COO, Corp Dev, and functional leaders to align integration objectives with deal theses and operational goals.
• Establish core governance, reporting cadence, and success metrics for all integrations.

Education & Program Leadership

• Lead day-to-day integration efforts for active acquisitions, coordinating workstreams across HR, IT, Finance, Legal, Marketing, Sales, and Delivery ensuring cross-functional accountability, milestone tracking, and transparent reporting to the COO.
• Develop detailed integration plans (Day 1 and 30/60/90 milestones), monitor progress, and ensure alignment to overall business objectives.
• Serve as the primary point of contact for functional leads and acquired company stakeholders throughout the integration lifecycle driving clarity, alignment, and a positive transition experience

Tooling & Process Enablement

• Stand up and maintain the IMO’s toolset (Smartsheet, Confluence, Jira, Slack, SharePoint) as the single source of truth for integration planning, documentation, and progress tracking.
  Create dashboards, RAID logs, and KPI reports to enable transparency and accountability across teams.
  Capture and document lessons learned, updating the playbook to continuously improve efficiency and outcomes.

Cross-Functional Leadership & Collaboration  

• Partner closely with HR, IT, and Finance to execute the operational components of integration, ensuring continuity for clients and employees.
• Support change management and communication strategies that help employees across both organizations understand timelines, impacts, and expectations.
• Develop trusted relationships with acquired leadership teams to drive alignment, engagement, and retention.

• Recruit and coach a small team of Integration Leads to manage concurrent integration workstreams.
• Define clear roles, responsibilities, and performance metrics for the growing IMO team.
• Foster a collaborative, high-performance culture that aligns with Verndale’s client-first values.

Qualifications & Experience

• A minimum of 5+ years of relevant professional consulting and/or operational experience (with a focus on corporate M&A, diligence and integrations) leading integrations of small to mid-size companies or similar environments, preferably within a private equity-backed environment.
• Demonstrated success in developing integration frameworks or PMO/IMO processes in a growth or multi-acquisition environment.
• Strong organizational and project management skills; able to drive both strategy and execution simultaneously.
• Exceptional communication, stakeholder management, and cross-functional leadership capabilities.
• Solid understanding of financial, operational, and cultural integration principles.
• Experience with collaboration and workflow tools such as Smartsheet, Jira, Confluence, SharePoint, and Slack.
• Willingness to travel periodically to acquired company locations as needed.
• Bachelor’s degree required; MBA or advanced degree preferred.

Why Verndale

• Verndale is a digital experience agency helping ambitious organizations transform how they engage customers across every touchpoint. The Director, IMO will have the unique opportunity to directly shape how Verndale realizes value from its acquisitions while preserving culture and client experience.

1. We are a rapidly growing company that is just as entrepreneurial today as when we were founded in 1998.
2. We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design.
3. We foster a culture that enables every person in the organization to do the best work of their career.
4. We offer regular training and professional development to move careers forward.
5. Client and employee satisfaction are our two most important business metrics.
6. We celebrate and champion diversity, equity, and inclusion.
7. We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
8. We provide top-of-the-line benefits including health, dental, vision, 401K, LTD, STD, Life Insurance, EAP, HRA and more.
9. We support a healthy work/life balance.
10. We are fully remote enabled and embrace the evolving definition of the workplace.

Verndale is a digital experience agency. purpose-built to help marketing and technology leaders connect the dots of the consumer journey. From our offices in Boston, Los Angeles, Montreal, and Quito, we design and develop digital experiences and enable marketing technologies that bring brands and their customers together.
We know that in order to do great work, you have to make work great. Verndale is committed to always being a company that celebrates diversity, equality and inclusion. We strive to recruit and retain people who are committed to creating the climate of respect that is essential for individual and company success. Verndale's services are built around a core methodology that encompasses Growth Strategy, Experience Design, Technology Enablement, and Experience Optimization.
Learn more about Verndale at http://www.verndale.com