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RBFCU Wealth Management

Director - Human Capital Insights

Posted Yesterday
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In-Office
Boston, MA, USA
110K-194K Annually
Expert/Leader
In-Office
Boston, MA, USA
110K-194K Annually
Expert/Leader
Lead and modernize the People Analytics function to deliver timely, actionable workforce insights using advanced analytics, predictive modeling, AI/IA, and self-service tooling. Partner with HR, business, and tech stakeholders to prioritize use cases, ensure data quality and governance, accelerate speed-to-insight, and communicate executive-level narratives. Build and develop a hybrid analytics team, embed analytics into decision-making, and measure business impact.
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About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Are you passionate about transforming how organizations leverage data, analytics, and AI to drive workforce decisions? We have an exciting opportunity to join our global Human Resources organization as the Director of Human Capital Insights. In the rile, you will shape and lead the next evolution of our People Analytics function – partnering with senior leadership to define and execute a forward-looking vision that leverages advanced analytics, predictive modeling, and emerging AI and Intelligent Automation (IA) capabilities.
This is a highly visible, hands-on leadership role responsible for accelerating speed to insight – delivering timely, actionable workforce intelligence that enables leaders to make informed, data-driven decisions. You will lead a team focused on generating high-impact insights across the employee lifecycle while modernizing tools, processes, and operating models to support a more agile, data-centric organization. This individual will partner closely with cross-functional stakeholders, including HR leaders, business executives, technology teams, and data governance partners to embed analytics into core decision-making processes and unlock measurable business value.
If you are not located close to a physical office, remote work is considered for qualified candidates.

Key Responsibilities

Strategy & Transformation

  • Define and execute the Human Capital Analytics strategy and roadmap, aligned to business priorities and future workforce needs

  • Lead the evolution from reporting to proactive, insight-driven analytics emphasizing speed, scalability, and business impact

  • Identify and prioritize high-value use cases across the employee lifecycle, including opportunities to leverage AI and intelligent automation

Advanced Analytics & Insight Generation 

  • Lead the design and delivery of advanced analytics solutions, including predictive and prescriptive modeling (e.g., attrition risk, workforce planning, talent mobility)

  • Accelerate speed to insight by streamlining processes, reducing cycle time, and enabling rapid delivery of actionable insights

  • Apply statistical methods, data science techniques, and business acumen to uncover trends, root causes, and opportunities

AI & Intelligent Automation

  • Identify and deploy practical AI and IA use cases that enhance analytics capabilities and improve efficiencies (e.g., segmentation, narrative generation, anomaly detection)

  • Promote responsible AI practices, including governance, transparency, and risk mitigation

Data, Technology & Self-Service Enablement

  • Modernize and scale analytics capabilities through automation, advanced tooling, and self-service solutions

  • Eliminate manual processes and duplicate efforts, improving how business partners access and consume insights

  • Partner with data governance teams to ensure data quality, access control, and integrity across key data domains

Executive Communication & Storytelling

  • Translate complex data into clear, compelling executive narratives that inform and influence decision-making

  • Develop, concise, insight-driven materials for senior leadership, linking workforce analytics to business outcomes

Leadership & Team Development

  • Lead and develop a high-performing, hybrid team supporting analytics and emerging data science capabilities

  • Foster a culture of innovation. Continuous learning, and data-driven decision making

  • Act as a champion for the function, removing barriers and enabling team success.

Required Qualifications

  • Bachelor's Degree or equivalent

  • 10+ Years' relevant experience in analytics, data science or People Analytics

  • Demonstrated experience with advanced analytics, predictive modeling, and statistical techniques

  • Proficiency with modern analytics tools and languages (e.g., Python, R, SQL) and data visualization platforms

  • Experience applying analytics in a data-rich, complex environment

  • Proven ability to translate complex technical concepts into business-relevant insights

  • Strong executive communication and storytelling skills

  • Demonstrated ability to operate as a hands-on leader (player-coach), balancing strategy and execution

  • Ability to drive alignment across technical and non-technical stakeholders 

Preferred Qualifications

  • Master's degree in quantitative or analytics fields (e.g., Statistics, Computer Science, Engineering, Behavioral Sciences)

  • Experience incorporating AI/ML and automation into analytics workflows

  • Experience with HR systems and data platforms (e.g., Workday, Prism, Power BI)

  • Prior experience leading or scaling a People Analytics or advanced analytics team

  • Familiarity with Agile or product-oriented deliver models for analytics

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

Base Pay Salary

The estimated base salary for this role is $110,200 - $193,500 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Exempt

Job Family Group

Human Capital

Line of Business  

HR Human Resources

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

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