Director, Head of Adoption and Change Management

About this role

We are seeking a dynamic and experienced Head of Adoption & Change Management to lead our efforts in driving enterprise technology change and adoption across BlackRock. This senior-level role will be responsible for managing a global team of change management professionals and working closely with senior leaders to ensure successful implementation and adoption of enterprise technologies and processes.

This position requires a unique blend of analytical acumen and creative flair to drive technology initiatives across the firm. It is crucial in fostering a culture of continuous learning and advancing BlackRock’s digital transformation.

Key Responsibilities:

• Develop and lead comprehensive change management strategies to support the adoption of technologies and processes.
• Lead and manage a global team of change management and adoption professionals.
• Collaborate with senior leaders and stakeholders to understand business needs and align adoption initiatives with organizational goals.
• Create systematic, scalable approaches to educate employees on enterprise technology.
• Manage internal champion communities like the Tech Ambassador Program and online resources like the Tech Hub to drive tech adoption across the firm.
• Monitor and evaluate the effectiveness of change management and adoption efforts, using both quantitative (usage data) and qualitative (employee feedback) metrics.
• Stay current with industry trends and best practices in change management and technology adoption, including AI and automation.
• Collaborate closely with BlackRock organizational team members to ensure the transfer of best practices and the development of effective plans and materials.

Qualifications:

• Proven experience in a senior change management role, preferably within a large, international organization.
• Strong leadership skills with experience managing global teams.
• Experience with the Microsoft 365 suite and SaaS applications preferred.
• Excellent communication skills with the ability to influence and engage stakeholders at all levels.
• Demonstrated ability to develop and execute successful change management strategies.
• Knowledge of change management methodologies and tools.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong analytical and problem-solving skills.

For New York, NY Only the salary range for this position is USD$195,000.00 - USD$275,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including heath care, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]. All requests are treated in line with our privacy policy.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.