Director, Global Solution Consulting - Adopt

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

Nexthink Adopt is transforming the digital landscape by empowering business leaders to harness the full potential of technology. Our platform simplifies the use of digital tools. It provides support, promotes collaboration, teaches digital skills, and automates tasks. This makes employees more proficient, gives leaders clear insight into digital tool usage, and maximizes using digital resources to support digital transformation.

We seek a senior presales leader to join our team as the Solution Consulting Leader for our Adopt offering at Nexthink. This role calls for a passionate and results-driven individual with a proven track record in leading SC teams selling enterprise software solutions to large organizations. As a key member of the Adopt management team, you will leverage your expertise in delivering winning technical sales strategies to lead the teams to success. Your history of leading and building presales teams will be instrumental in helping us expand our reach and impact in this rapidly evolving market.

If you thrive in a dynamic environment and are enthusiastic to shape the future of digital adoption, we want to hear from you!

What You'll Own:

• Work hand in hand with Sales management to design and execute technical sales motions to achieve sales goals and targets for our Adopt solution Globally every quarter

• Lead a team to own the technical close, including demos, workshops, and POVs

• Leverage the wider Nexthink organization and customer base in support of growth

• Take a consultative approach with customers by recognizing their challenges and future strategies to drive the Nexthink Adopt solution within the marketplace.

• Build well-developed and effective Executive level relationships, resulting in growth opportunities

• Work closely with the Professional Services team to achieve customer satisfaction

• Sell a complete solution of software, services, and support to ensure customer success

• Work with Marketing to evangelize Adopt, including seminars, trade shows, and other marketing-related events

• Provide input and guidance on the continued evolution of the Adopt solution and strategy

Responsibilities:

• Recruit, hire, onboard, and retain an all-star SC team

• Direct SC activity globally, set expectations, provide mentorship, prioritize efforts, and hold the team accountable for all presales activities supporting sales.

• Train the team to follow a clear best practice process for the presales function. This will help us better understand our customers' needs, turn them into cooperative advocates, highlight the unique features of Nexthink Adopt solutions, and negotiate favorable prices and terms by emphasizing their value.

• Develop and execute plans to embed the. Nexthink Adopt solution as a key enabler for Digital Transformation.

• Navigate the customer organizational structures to develop strategic executive relationships.

• Support growth plans while working with key internal stakeholders (e.g., account teams, product teams, engineering, marketing teams, and corporate resources)

• Create & articulate compelling technical value propositions around the Nexthink Adopt solution.

• Prepare and give business reviews to the senior technical management team regarding progress and roadblocks in Adopt development.

• Work across the organization (e.g., professional services, Product Management, Engineering, Customer Success) to address any critical customer technical situations

• Represent Nexthink at relevant events, conferences, QBRs, and more, enhancing Nexthink's brand presence and visibility.

• Monitor market trends and competitor activities within the Adopt landscape to guide strategic decision-making.

• Facilitate enablement sessions for the broader SC team at Nexthink

• Develop and disseminate appropriate materials to enable and facilitate the Adopt SC team

Qualifications

• 10+ years of experience selling enterprise SAAS solutions in a dynamic and competitive market with a background in consultative selling of disruptive technology into HR, Applications, or BI.

• Goal-oriented and driven with a track record of overachievement.

• Disciplined – skilled in managing time and resources.

• Intelligent – possesses the aptitude to learn quickly and establish credibility.

• Proven experience in selling within a broader Partner Ecosystem, including Direct and Indirect Engagement.

• Curiosity for uncovering and addressing customer needs.

• Affinity for solving customer challenges with innovative technology.

• Knowledge of Digital Adoption Platforms.

• Exemplary management and influencing skills and the ability to build well-developed enterprise teams and business partnerships outside and within the organization.

• Skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and coming up with appropriate solutions.

• Experience with target account selling, solution selling, and/or consultative sales techniques; knowledge of MEDDPICC is a plus.

• Highly professional persona and polished demeanor. Proficient in speaking, writing, and delivering presentations. Should be capable of presenting well to top-level executives.

• Experience working with product teams and influencing product strategy.s

Additional Information

We are 1000+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.