Director, Enterprise Process Owner

At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us. 

Job Title: Director, Enterprise Process Owner
Reports to: VP, Enterprise Process Organization

Location: Remote - US

Interested applicants must reside in one of the following approved states: Arizona, California, Colorado, Indiana, Massachusetts, Minnesota, New York, Oregon, Pennsylvania, Texas, Utah, Washington

The Role

Are you ready to lead and innovate in a dynamic environment? As the Director, Enterprise Process Owner, you will be responsible for owning, overseeing, and improving select end-to-end business processes across the Deckers organization. This role ensures that enterprise processes are strategic, efficient, effective, and consistent across global functions, regions, and systems. You will partner cross-functionally to drive continuous improvement, standardization, and adoption of global processes, while embedding best practices and ensuring compliance. Join us in shaping the future of our enterprise processes and making a significant impact on our organization.

We celebrate diversity--of your background, your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.

Your Impact

• Process Ownership:
  • Own and create the design, implementation, and ongoing improvement of assigned global enterprise processes.
  • Establish consistent and standardized procedures and workflows across the organization.
• Stakeholder Engagement & Collaboration:
  • Partner with functional leaders, brands, regions, and Digital & Data to align process priorities, requirements, and improvement opportunities.
  • Develop and execute change management strategies to ensure smooth adoption of new systems and processes across the organization.
• Training & Documentation:
  • Develop and maintain SOPs, process flow maps, and supporting documentation for assigned processes.
  • Support training and capability building to ensure stakeholders understand roles, responsibilities, and accountabilities.
• Performance Measurement & Systems Enablement:
  • Define and monitor KPIs to track process performance and drive continuous improvement.
  • Work with Digital & Data teams to implement and integrate new systems or technologies that support the process.
• Alignment & Compliance:
  • Ensure that the processes are aligned to and in support of enterprise strategies.
  • Ensure that the processes adhere to relevant regulations and policies.

Who You Are

• Education/Certifications:
  • Bachelor’s degree in management, business, industrial engineering, or similar. Master's degree is preferred.
• Work Experience:
  • Minimum of 10+ years of experience in consulting, brand management, continuous improvement, or a related field.
  • Hands-on experience in merchandising, planning, product creation/management, go-to-market process, and/or supply chain.
  • Knowledge of continuous improvement methodologies and data analysis.
  • Strong background in change management and driving organizational adoption of new systems.
  • Experience working in footwear is a plus.
• Skills/Competencies:
  • Strong analytical, organizational, and project management skills.
  • Deep understanding of business process methodologies, including process design, improvement, and optimization.
  • Strong analytical skills to analyze data, identify trends, and develop solutions to process issues.
  • Excellent communication and interpersonal skills to effectively engage with stakeholders, build consensus, and drive change.
  • Ability to lead and influence cross-functional teams, manage change, and drive process improvements.
  • Experience in managing complex projects, including planning, execution, and monitoring.
  • Natural multitasker, able to move quickly from long-term thinking to short-term execution.
  • Thrive in ambiguity and are not afraid of a fast-paced, high-growth environment.
  • Extremely strong towards taking action and problem-solving.
  • Must be able to build trusting relationships and collaborate across the Deckers enterprise.
  • Must be willing to speak truth to power and openly, empathetically challenge standard thinking with new ideas, fresh approaches, and solutions.
  • Intellectual curiosity - you enjoy getting to the bottom of things and leave no stone unturned in solving a problem.
  • Strong EQ and willingness to listen and learn.
  • Impeccable time management and the ability to juggle multiple high-priority projects at the same time.
  • Strong working knowledge of process/continuous improvement strategies and frameworks, project management, and KPI measurement.
  • Self-directed and can work independently/autonomously with little oversight and still deliver stellar results.

What We'll Give You

What We'll Give You –

• Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
• Financial Planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.
• Time away from work - Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees’ needs to get out, get healthy and come back stronger than ever.
• Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras
• Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development.
• Health and Wellness - There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.
   

$195,000 - $205,000

The salary range posted reflects the minimum and maximum target for new hire salaries for this role in our Goleta, CA location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.

Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer, and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all the other beautiful parts of your identity.
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