Director, Enterprise Applications

Job Description
Amazing Career Moments Happen Here
Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible.
Position Overview
We're seeking a Director of Enterprise Applications to be a strategic leader responsible for the vision, delivery, and operational excellence of the company's core enterprise application portfolio, including Salesforce and NetSuite. This role involves guiding a team of IT professionals, defining a long-term application roadmap, and collaborating with executive-level stakeholders to ensure that technology solutions align with and drive business objectives. The Director acts as a key decision-maker, overseeing governance, security, and the continuous optimization of all managed applications while serving as a technical lead for the team.
What You'll Do

• Strategic Planning and Governance:
  
  • Develop and implement IT strategies to support business operations, future growth, and scalability using Salesforce, NetSuite, and other enterprise applications.
  • Define and maintain a long-term roadmap for enterprise applications, ensuring alignment with organizational goals and scalability for future growth.
  • Oversee the technical direction of the Enterprise Applications team, ensuring system enhancements and changes are built for scalability, sustainability, and alignment with best practices.
  • Ensure the security, compliance, and governance of enterprise applications in accordance with industry standards and company policies.
  • Partner with departments and executives to identify, recommend, and implement cost-effective technology solutions that align with business priorities and drive organizational goals.
  • Partner with executives and departmental leaders, providing guidance on application-related strategies and initiatives.
• Team Leadership:
• • Mentor a team of IT professionals, providing guidance, training, and motivation to foster professional growth and high performance.
  • Ensure timely delivery of application projects, effectively managing risks, dependencies, and resource constraints.
  • Foster a collaborative and innovative team culture, encouraging continuous learning and improvement.
  • Build and develop the team's skill set to ensure they are equipped to support new initiatives and adapt to evolving business needs.
• System Operations and Maintenance:
  
  • Oversee troubleshooting, systems backups, archiving, disaster recovery, and provide expert support when necessary.
  • Ensure timely completion of system maintenance tasks, including security reviews, platform updates, health checks, and optimization activities.
  • Enforce adherence to governance practices and policies to maintain system integrity and compliance.
• Vendor and Financial Management:
  
  • Develop and manage the enterprise applications budget, ensuring strategic alignment and optimal allocation of resources.
  • Develop and maintain relationships with external IT vendors and service providers, ensuring effective collaboration and service delivery.
  • Develop clear business cases to justify investments in enterprise application enhancements, integrations, and major implementations.
• Continuous Improvement:
  
  • Stay updated with the latest technologies, trends, and best practices in enterprise applications and implement them in the organization if beneficial.
  • Identify opportunities for process improvement and automation to enhance efficiency and scalability.
  • Lead initiatives to optimize system integrations and ensure seamless data flow across platforms.

We're Excited to Learn More About You
Your experience should include some or all of the following:

• Deep knowledge of enterprise application architecture, integration methodologies, and related cybersecurity best practices.
• Experience with NetSuite or similar ERP systems is a plus.
• Great analytical, problem-solving, interpersonal, and communication skills.
• Excellent organizational and leadership skills, with the ability to manage multiple priorities and stakeholders.
• Ability to persuade others in sensitive, complex situations while preserving relationships.
• 8+ years of experience in a leadership role, specifically managing enterprise applications with a focus on Salesforce.
• Proven track record of successfully leading complex enterprise application implementations, integrations, migrations, and digital transformation initiatives.
• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator, Salesforce Platform App Builder, Salesforce Architect) are highly desirable.
• NetSuite certifications (e.g., NetSuite Administrator, NetSuite ERP Consultant) are a plus.
• Bachelor's degree in Information Systems, Computer Science, or a related field; advanced degree preferred.
  • We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply!

Location
Candidate will need to reside in North America, working arrangement will be remote.
When You Join Team Applied, You Can Expect:
A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.
We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them.
A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:

• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday

Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/
Our targeted starting base salary in the United States for this position ranges from. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission.
Your Security Matters:
Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
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