Director, Digital Communications Strategy

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose:
Oversee digital communications strategy, ensuring solutions and initiatives are aligned to business objectives that lead to improved audience engagement and business growth.

• Establish and oversee a multi-year digital communications strategy and roadmap, partnering with key stakeholders to align on enterprise initiatives
• Work closely with technology teams to ensure communications and engagement platforms and functionality meet strategy needs
• Partner with key business and technology teams, ensuring robust data infrastructure, champion data-driven insights, build reporting/dashboards, and maintain data governance/privacy compliance
• Develop and oversee technical processes, aligning with communications architecture and governance to optimize the use of communications and marketing technology
• Drive the development of automated workflows for digital communications processes, fostering experimentation and continuous improvement
• Evaluate and recommend emerging technologies and innovations to enhance personalization and operational efficiencies
• Performs other duties as assigned.
• Complies with all policies and standards.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act