Director Consumer Digital Products

Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.
 

The Director Consumer Digital Products develops a solution strategy that fulfills our purpose, aligns with our strategic intent, and creates compelling value for customers. They are responsible for directing individuals and product teams involved in the ideation, evaluation, design, development, commercialization, and delivery of a specific product or group of products (solutions).

The incumbent formulates and executes long-term plans for pricing, packaging, and positioning, revenue generation, and cost/profit control. The Director of Product Innovation promotes the use of new technologies, standards, and industry-leading trends. As a critical team leader, they collaborate across the organization and with customers to strategically execute against the portfolio goals.

• Consumer -obsessed Director with Omnichannel digital product experience to lead the design, orchestration, and evolution of frictionless, personalized, and intelligent consumer experiences across channels

• Posses a deep understanding of conversion optimization, user experience, commercial models, and will have a proven track record in driving significant revenue growth

• Strong leadership abilities to drive initiatives within ambiguous settings, effectively aligning functions, teams, and organizations with a proven track record in developing 0-1 digital products.

• Ability to create a strategic vision, develop a business and execution plan for digital products and ecommerce technologies with high degrees of success in rollout while maximizing value for customers and optimizing the user experience.

• Lead cross-functional teams and driving complex initiatives from strategy to execution, with the ability to influence technical teams across design, front-end, and back-end services

• Clear, effective communication skills capable of distilling complex topics for diverse audiences and building alignment across teams and leadership levels, Present and facilitate executive-level sessions on Product strategies with the Executive Team with well-prepared, concise, and clear content.

• Lead market research, sizing, and competitive activity to drive critical input into the solution strategy, business model, and go-to-market strategy to maximize financial success and strategic value. 

• Collaborate with Product Platform and Network Technology & Operations teams to Identify new growth areas, new technology, and emerging product opportunities.  Develop product differentiation and user satisfaction by utilizing user-experience research and design processes.

• Develop and manage relationships with key technology partners.  Ensure on-time delivery of new products and required enhancements of existing products in the specific product line.

• Work with third party standards organizations to define standards and create an internal strategy and approach to standards adoption within the product line.

• Partner closely with Sales and Segment Marketing to establish go-to-market strategies.

• Develop and evaluate personnel to ensure the efficient operation of the function and growth of future talent.

• Bachelor’s degree or equivalent experience

• 10+ years of experience in related, progressive roles

• 8+ years of experience in product strategy, product definition, product management and product launch

• 5+ years of recent digital product and ecommerce experience

• 3+ years of experience directly managing or supporting the management of P&L/profit contribution for a product line

• 3+ years of experience in healthcare or a field related to the business – data networks, transaction processing systems or information products

• 5+ years of people management experience or experience in roles showing progressive leadership.

• Experience in prescription workflows or e-health routing information through physician vendor applications, pharmacy or PBM services

• Experience in behavioral science for technical product development

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed.
 

To be considered for employment, applicants must have a valid U.S. work authorization allowing work without restrictions with Surecripts in the U.S. At this time, we are unable to provide support or provide sponsorship for immigration benefits such as work visas. Additionally, we do not participate in academic training programs or work-study programs through an academic institution that require employer endorsement of F-1/CPT or F-1/STEM.

Why Wait? Apply Now 

 
We’re a midsize company. This means you’re not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.
 

Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the Keep You and Yours Healthy, Balancing Work and Life, and Where Talent Takes Shape links under the Better Benefits. Better Work. Better Life section of our careers site.
 

Physical and Mental Requirements

While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.

Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical​​​ condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.

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