Director, Consultant Relations

NOTE: Recruitment communications from Journey will only come from @Journey.live emails. We will never ask you to share personal information or accept offers outside of our formal hiring process.

About Journey

Journey is the leading proactive mental health solution for modern companies. Our mission is to help all people live happier, healthier, less stressed lives. We are a rapidly growing tech startup, and we work with care and intention to create a high-performance company with the following in mind:

• Speed Wins. Make decisions, move quickly, and know that if things go wrong, it’s okay for you and the company. 
• Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes.
• Customer-Obsession. We are obsessed with helping all people to live happier, healthier lives. We accomplish this by knowing our customers incredibly well and finding ways to make their lives better. 
• Truth Through Safety & Courage. A safe space allows all of us to feel secure and welcome, which creates the environment needed to act courageously, speak our truth, and see different perspectives. Doing so leads to the best decisions and the most successful company.
• Ownership & Accountability, Together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges and work together to achieve our collective success.
• Focus. By concentrating on the few things that truly matter, we maximize our impact and avoid distractions that slow us down. Clear priorities reduce chaos, bring clarity, and help us deliver meaningful results.

About the Role:

As a Director of Strategic Alliances/Consultant Relations at Journey, reporting directly to the SVP, Sales & Consultant Relations, you will be responsible for identifying and developing partnerships with benefits consultants at the top houses. You will play a crucial role in managing partner relationships, executing partnership marketing and sales strategies, tracking partnership performance, and making strategic recommendations for improvement. Collaboration with internal departments is key to ensure knowledge transfer and alignment with Journey's overall business goals. We're looking for a dynamic, accomplished professional with previous success working with brokers and consultants to help build and optimize these valuable business relationships.

In this job, you will:

• Develop strategic partnerships with key benefits consultants and maintain strong relationships, serving as the main contact for partnership-related matters.
• Educate consultants on Journey’s products and capabilities while understanding their and their clients' needs.
• Serve as the liaison between internal teams and external consultants to foster strong partnerships, smooth collaboration, and aligned deliverables.
• Manage consultant deals, collaborate with the Sales Director, and lead RFP process for consultant-led opportunities.
• Track partnership performance, provide leadership insights, and adjust strategies accordingly.
• In partnership with the internal marketing team, design and execute outreach and nurture strategies to consultants.
• Collaborate with product and marketing teams to align partnership initiatives with company goals.
• Stay informed on industry trends and represent Journey at relevant events to build and expand partnerships.

Requirements (what makes you a great fit): 

• 8+ years of experience working with consultants, brokers, and partners (i.e. WTW, Mercer, Gallagher, Aon, Lockton, Alliant, etc.) in a similar capacity at a health and wellness company
• Early-stage (<25 employees) startup experience is a must
• Consistent over-achievement in quota and revenue goals

The ideal candidate will: 

• Be a self-starter who thrives with autonomy and relentlessly pursues goals
• Have strong written and verbal communication skills
• Excel at multi-tasking and managing multiple projects at the same time
• Be comfortable with critical thinking and problem-solving
• Eager to learn and adapt to industry trends
• Thrive in a collaborative, cross-functional remote environment

• Culture Focused. We prioritize building a high-performance culture of top talent. At Journey, you’ll work with a team of smart, motivated and happy people who like to have fun. 
• Remote First. We are a remote company. Where you live is where we are located. 
• Stock Options. We encourage an ownership mindset by giving full-time employees the opportunity to share in the success of Journey. 
• Medical, Dental & Vision Insurance. Journey contributes approximately 80% of the medical insurance premium for the employee and their family, provided through Aetna. 
• Unlimited PTO. We trust you to do what is necessary to get your job done while maintaining a healthy work/life harmony. We offer unlimited time off and encourage you to take it. 
• Parental Leave. 10 weeks of fully paid parental leave for birthing, non-birthing, and adoptive parents is available after one year of employment. 
• Fertility & Family Planning.  In partnership with KindBody, Journey employees receive a discounted suite of services covering preconception to postpartum, as well as support for surrogacy, donor services, and adoption. Journey also offers paid leave for pregnancy loss as well as travel reimbursement for safe and legal abortion access.
• Productivity Stipend. Team members receive $1,000 to spend on co-working spaces, a new desk chair, or whatever they need to make their work environment more comfortable.
• Learning and Development. Journey is invested in your continuous growth. Each year, team members are eligible for up to $1,000 to spend on professional development opportunities of their choosing.
• Journey’s Proactive Mental Health Program. Of course, team members and their loved ones have access to Journey Proactive EAP, our proactive mental health solution to stay happy, healthy, and mentally and emotionally fit.
• Compensation. Composed of base salary, bonus and equity. The OTE for this role is $150,000 - $250,000 annually. Exact compensation may vary based on skills, experience and location.

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Equal Opportunity Employer

At Journey, we aim to foster a workplace free from discrimination. We believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our people and a better product for our clients.  Journey is an equal opportunity employer and encourages all applicants from every background and life experience to apply.