Director of Communications

Empatica is a full-stack digital healthcare company and a pioneer in digital biomarker development and continuous patient monitoring driven by AI. Our platform consists of medical-grade smartwatches, software, and physiological and behavioral digital biomarkers. Together they enable the continuous remote monitoring of human health across a range of conditions, through clinical-quality digital measurements.

If you are looking to join a fast-paced growth environment and do meaningful work that can make a true impact in the world, then keep reading. 

As the Director of Communications, you will lead Empatica’s external communications strategy, shaping how our company, technology, and impact are understood across healthcare audiences, including large pharma companies, hospital systems, clinicians, and patients. You will drive our brand visibility and position Empatica as a thought leader in digital health and wearable technology. 

The role works closely with executive leadership and cross-functional teams to support business growth, product innovation, and thought leadership in digital health.

Key Responsibilities

• Develop and execute a comprehensive external communications strategy aligned with company goals and brand positioning
• Lead corporate messaging, narrative development, and brand voice across all external channels
• Oversee development of high-impact external content, including press releases, media materials, blog posts, executive bylines, presentations, and case studies
• Build and manage strong relationships with national, healthcare, technology, and trade media
• Drive proactive media outreach, press strategy, announcements, and executive visibility opportunities
• Identify and secure speaking engagements, awards, and thought leadership opportunities for company leaders
• Serve as a strategic communications advisor to senior leadership, including preparation for interviews, panels, and public appearances
• Partner cross-functionally with Marketing, Product, Clinical, Regulatory, and Leadership teams to support product launches, research publications, partnerships, and company milestones
• Manage agency partners and external PR vendors as needed
• Monitor media coverage, industry trends, and competitive positioning to inform strategy
• Define and track key performance metrics for communications impact and regularly report results to leadership

Some important details:

• This role will be based in our office in Boston, MA, with flexible options for partial remote working.

As the ideal candidate for this position, you have:

• Background in Communications, Public Relations, Journalism, Marketing, or related field
• 5+ years of progressive experience in external communications or public relations, including leadership responsibility
• Fluency in spoken and written English is a must
• Exceptional writing, editing, and storytelling skills
• Experience in digital health, healthcare technology, or medical devices is a plus
• Proven success in media relations and securing coverage in top-tier and industry publications
• Experience advising executives and preparing spokespeople
• Strong strategic thinking skills with the ability to connect communications efforts to business and growth outcomes
• Ability to manage multiple priorities in a fast-paced, mission-driven environment
• A firm sense of accountability, with a pragmatic and execution mindset
• Excellent communication and presentation skills
  

You will join a fast-growing, international, and diverse team of 120+ talented people who care passionately about what we do and the difference we are making in the world. You’ll get the opportunity to work directly with colleagues across all levels of the organization, no matter their seniority, and learn from the people that built the business and our products.

If you jump on board, we can guarantee it won't be an easy ride, but it will be one of the most rewarding experiences in your career, one that will allow you to learn a lot, have true ownership of your work, and test your whole skillset on multiple projects which are helping thousands of people worldwide.

Read our blog post and find out some reasons why we love working at Empatica.

Inclusion & Diversity

At Empatica we embrace diversity and inclusion. We have colleagues from 30 different countries, while more than 50% of our team is women (double the tech average!) We believe this makes Empatica a more exciting and stimulating place to work, and brings different points of view to the table while fostering a spirit of communication, collaboration, and care, where everyone’s opinion and thoughts matter.

• 🧠 Multiple opportunities to be challenged and step up your career in a fast-growth company in one of the hottest areas of tech
• 💰 Competitive salary
• 📈 Employee stock options - we want everyone who joins us to own part of the company and our success
• 📍 We have offices in Milan City Center and Downtown Boston
• 🏥 Health Insurance
• 🩺 Generous paid family medical leave
• 📊 401k Plan
• 🏋️‍♀️ Wellhub membership with access to gyms, online classes, personal training sessions, and nutrition plans
• 🤍 Membership for mental health and wellness platforms
• 🥗 Free healthy lunch every day
• 🤓 Free Kindle and books
• 🕰️ Flexible working hours
• 🧑‍🎓 Personal learning and development budget
• 👀 Much more…