Senior Manager, Commerce

Who You Will Be Working With

At PMG, you’ll lead within a multidisciplinary group—Retail Operations, Retail Media, Product, Analytics, Creative, and Client Strategy—aligning people and process to help brands grow across marketplaces. You’ll shape the frameworks that guide our work and ensure teams have what they need to move quickly and thoughtfully.

You’ll partner with senior leaders to translate client goals into scalable operating models, clear KPIs, and playbooks that elevate delivery across accounts. You’ll mentor managers and leads, champion a culture of learning, and create room for bold ideas that turn into repeatable wins.

If you’re ready to guide teams with clarity and heart—while pushing standards forward—you’ll feel at home here.

As a Senior Manager in Commerce, if you’re excited about building strong client relationships, collaborating across teams, and helping brands achieve meaningful growth through smart, connected media, this is the place to do your best work.

What You Will Do

• Own team strategy and operational success across a portfolio—setting priorities, establishing KPIs, and driving accountability across Retail Operations and Retail Media.
• Define and evolve playbooks for catalog architecture, PDP lifecycle optimization, promotional execution, and media campaigns—codifying best practices and updating them as platforms evolve.
• Partner with Product, Alli, and Analytics to enhance internal tools, dashboards, and reporting—translating front-line needs into features that improve visibility, speed, and decision quality.
• Translate client goals into scalable delivery models—designing integrated workflows, SLAs, and QA guardrails that ensure consistency across listings, promotions, and media.
• Shape team structure, hiring plans, and career paths to support growth and capability maturity; mentor managers and leads to elevate craft and leadership.
• Guide annual and quarterly planning across accounts—aligning omnichannel promotion calendars and media strategies with inventory, pricing, and PDP readiness.
• Oversee forecasting and ROI frameworks—connecting retail fundamentals to media investment decisions and measurement approaches.
• Champion a test-and-learn culture—prioritizing pilots, documenting outcomes, and rolling successful approaches into reusable playbooks.

What You Will Bring

• 7+ years of experience, including 3+ years of leadership experience, with a bachelor’s degree or equivalent work experience.
• Advanced expertise in strategic catalog architecture and listing hierarchy, including PDP content strategy and lifecycle governance.
• Advanced ability to align omnichannel promotions and retail media strategies, connecting retail readiness with performance goals.
• Advanced proficiency in media campaign planning, execution, and ROI forecasting across retail search and display environments.
• Proven experience developing diagnostic frameworks and operational playbooks across Ops + Media, with a track record of scaling them across teams.
• Advanced cross-functional partnership skills with Product and Platform teams—comfortable translating practitioner needs into roadmap items and driving adoption.
• A people-first leadership style—skilled at coaching managers, giving clear feedback, and building diverse, high-performing teams that deliver consistently.
• Clear, executive-ready communication—able to distill complex signals into crisp narratives, decisions, and next steps for senior stakeholders.
• A commitment to curiosity and adaptability as a Continual Learner, staying at the forefront of media innovation while prioritizing client success with a Customer-Focused mindset that seeks opportunities to deliver meaningful value.
• A dedication to People-Focused leadership, fostering collaboration, innovation, and professional growth by leading by example and nurturing strong relationships that empower others to excel.