Aura is on a mission to create a safer internet. In a world where our lives are increasingly online, Aura's category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats, and that number is growing rapidly. This is an exciting phase at Aura, and our team of over 400 people worldwide is guided by a leadership slate that's successfully grown startups into multi-billion dollar organizations.
Come build with us!
About the Role:
We are seeking a Director of Business Operations to help build and scale the operating model that powers Aura’s growth. This is a highly cross-functional role that blends strategy, operational excellence, and business analytics.
You will partner closely with various teams to drive alignment, deliver insights, and enable efficient, data-driven execution. The ideal candidate is a strong operator with an analytical mindset and strategic skill set, who can roll up their sleeves while also influencing senior leaders. This person will report directly to our SVP, GTM Operations.
Day to Day:
- Develop and manage dashboards, KPIs, and reporting that track acquisition, conversion, retention, and revenue performance.
- Analyze key drivers of growth and partner with stakeholders to translate insights into action.
- Translate company-level objectives into operational plans, and track progress against them.
- Monitor performance across DIrect-to-Consumer and Partner channels, highlighting risks and opportunities.
- Support annual and quarterly GTM planning cycles, ensuring alignment of goals, resources, and priorities across teams.
- Contribute to resource allocation and prioritization discussions with clear data-backed recommendations.
- Identify bottlenecks and help implement improvements to processes and workflows
- Lead execution of cross-functional initiatives (e.g., launches, channel pilots, special projects).
- Ensure alignment, clear ownership, and timely delivery across stakeholders.
- Manage and mentor a small team of analysts and operations managers.
- Foster a culture of collaboration, accountability, and continuous improvement.
What you bring to the table:
- 8–10 years of experience in strategy consulting, business operations, or sales operations in a high-growth consumer or SaaS environment.
- Expert in Tableau, proficiency with SQL
- Strong analytical skills - ability to analyze data, derive key insights and diagnose business issues
- Ability to think strategically, but also have exceptional attention to detail to drive program management and execution of strategy
- Excellent communication and stakeholder management skills, with the ability to influence at multiple levels.
It would be great if you also had:
- Master of Business Administration (MBA).
- Experience with Direct-to-Consumer and Partner channels.
Aura is committed to offering a generous package to support our employees in all aspects of their life in and out of work. Our packages offer competitive pay, generous health and wellness benefits, retirement savings plans, parental leave and much more!
Pay range for this position is $175,000 - $250,000 but may vary depending on job-related knowledge, skills, experience and location.
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Aura is proud to be an equal employment workplace. All qualified applicants will be considered for employment without regard to, and will not be discriminated against based on race, color, ancestry, national origin, religion, age, sex, gender, marital status, sexual orientation, gender identity, disability status, veteran status, or any protected category. Beyond equal employment opportunity, Aura is committed to being an inclusive community where all feel welcome.
Aura is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please let your Talent Acquisition Partner know.
Important privacy information for United States based job applicants can be found here.
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Aura Boston, Massachusetts, USA Office
Right in the heart of the Seaport District, our office has incredible views of Boston Harbor. Only a short walk to many great restaurants and shops, culture surrounds this diverse, tech-forward neighborhood. We can't wait for everyone to be able to enjoy this amazing space!
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