Director, Business Inclusion and Belonging

This role is eligible for our FLEX persona and requires candidates to be in our Hingham or Boston office on Tuesday and Wednesday each week.

The Director of Business Inclusion and Belonging will play a pivotal role in advancing our organization's commitment to creating a diverse and inclusive environment. This position is responsible for developing and implementing strategic initiatives that embed inclusion and belonging into the fabric of our business operations. The Director will work across various divisions to ensure that our workforce, workplace and business practices reflect our core values and achieve measurable progress against our organizational goals.

Key Responsibilities

• Develop and execute a comprehensive strategy that aligns with the overall company mission to foster a culture of inclusion and belonging.
• Provide program management for divisional business inclusion councils to support their businesses in achieving organizational inclusion and belonging objectives.
• Serve as a consultant to select division leaders as they formulate strategies to achieve their inclusion and belonging goals, providing expert guidance and support.
• Manage the "Early in Career" program, which includes summer internships for college students, career exposure opportunities for high schoolers, and the development of strategic partnerships that are inclusive by design.
• Oversee quarterly reviews of inclusion and belonging goal progression, working closely with the People Analytics People Partners teams to track metrics, analyze data, and report on outcomes to senior leadership.
• Collaborate with leaders across the company to champion inclusion and belonging initiatives and drive accountability.
• Stay current with best practices and trends in diversity, equity, and inclusion, bringing innovative solutions to the organization.
• Other duties as needed.

Desired Outcomes (First 12-18 months)

• Establish fully operational and effective divisional business inclusion councils that are demonstrably supporting their respective businesses in achieving organizational objectives.
• Successfully execute and grow the Early in Career program, resulting in a high-quality internship experience, meaningful career exposure for high school participants, and the formation of new, inclusive strategic partnerships.
• Implement a robust quarterly review process for tracking Inclusion and Belonging goals, providing clear, data-driven insights to leadership on progress and areas for focus.
• Become a trusted advisor to divisional leaders, resulting in the co-creation and execution of tailored strategies that yield measurable progress against their specific inclusion and belonging targets.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Sociology, or a related field. Master's degree preferred.
• A minimum of 7-10 years of progressive experience in diversity and inclusion, human resources, or a related field, with at least 3 years in a leadership or management capacity.
• Demonstrated experience in designing and implementing successful diversity, equity, and inclusion programs.
• Strong program management skills with the ability to manage multiple complex projects simultaneously.
• Excellent communication, interpersonal, and influencing skills, with the ability to build relationships and collaborate effectively at all levels of the organization.
• Proven ability to work with data and analytics to measure the effectiveness of initiatives and inform strategy.
• Experience in the healthcare or insurance industry is a plus.

This position is eligible for the Flex persona

#LI-HYBRID

High school degree or equivalent required unless otherwise noted above

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note:  No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can  prevent  amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.