Director of Business Analysts

The Director of Business Analysts leads a team of Business Analysts (BAs), facilitating their connection with business stakeholders, delivery, business process operations, and technology teams to assist in delivering strategic initiatives. This role necessitates a comprehensive knowledge of the business and associated applications, enabling the Director to guide BAs in effective collaboration throughout the organization. Strong leadership skills are required to build robust partnerships and better understand business and customer needs as solutions and value are delivered through strategic initiatives.

ESSENTIAL DUTIES:

• Leadership: Provide guidance, mentorship, development, and motivation to a team of Business Analysts responsible for gathering and documenting business requirements, conducting data analysis, identifying opportunities for continuous improvement, solving enterprise-level problems, and performing testing and validation of developed solutions. 

• Business & Technical Proficiency: Demonstrate an extensive knowledge of the business and our suite of applications, enabling effective guidance for Business Analysts in their activities. Ensures the team supports the delivery of strategic initiatives with an enterprise-focused mindset.

• Requirements Management: Establishes and implements processes and tools that enable the precise collection, documentation, and distribution of business requirements across business technology teams.  Standardizes user acceptance testing of requirements to ensure that business objectives are met.  Responsible for ensuring BA team is adept at translating technical language into business language (and vice versa) to bridge gaps between business and technical professionals. 
• Partnership and Collaboration: Demonstrates the ability to foster a collaborative environment and promote teamwork with various teams across the enterprise. Works closely with business leaders and SMEs to fully understand business problems. Collaborates with product management, process, and change leadership to optimize delivery processes and artifacts for improved efficiency.
• Adaptability: The capacity to adjust and lead the team through evolving business needs and priorities while assisting with moving multiple initiatives forward concurrently.  Ensure that the team continuously focuses on the highest-value activities to deliver value to the business and customers. 
• Communication: Strong verbal and written communication skills to effectively convey complex information to stakeholders, team members, and senior leaders.

LEVELS OF SUPERVISION EXERCISED AND RECEIVED:

Provides direct supervision and oversight to Business Analysts. Makes independent decisions; works under the supervision of the Executive Head of Business Process Operations.

TYPICAL EDUCATION AND EXPERIENCE:

• Five or more years of leadership experience, and has background in a business analysts role, or like experience.    Bachelor’s degree is desired.
• Familiarity with information system development and support
• Understanding of Agile principles
• Demonstrated track record of successfully leading and developing high performing teams, with proven ability to attract, retain, and mentor talent.
• Proficient computer skills, Microsoft office suite, ADO and applicable databases.
• Demonstrated proficiency in organizing and prioritizing work to meet deadlines
• Possesses strong verbal and written communication skills, with the ability to articulate ideas clearly and concisely to both technology and business teams.
• Proven analytical and problem-solving skills
• Strong organizational and time management skills
• Excellent interpersonal skills including strong meeting facilitation, verbal, written skills
• Experience in Farm Credit and/or Financial Services is desired, but not required
• Travel required in performance of job

JOB REQUIREMENTS:

Must have the ability to perform basic office tasks and sit at a desk for an extended period of time. Job requires extensive use of computers and phones. While performing the job, the employee is required to sit, crouch, kneel, crawl, reach and have the ability to lift up to 40 pounds. Ability to work with typical hardware and cabling practices required. Must have strong written and verbal communication skills to adequately convey ideas and work well with a team. Ability to talk and hear, sit and use their hands and fingers, and reach in all directions is essential in performance of the job. Must be able to interact effectively with people at all levels of company. Work during established business hours and may require occasional weekend and/or evening work.