ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.
As the Director of Enterprise Account Management at ZoomInfo, you will lead efforts to drive customer success and revenue growth within our Enterprise accounts (1,000+ employee headcount). This role requires a proven leader with expertise in retaining and expanding customer relationships, managing both high-value and growth-potential accounts, and fostering strategic executive alignment.
What You Will Do:
- Develop and lead a high-performing team to achieve individual and organizational revenue quotas.
- Oversee the development and maintenance of strategic customer relationships, with a focus on driving retention, renewals, and identifying upselling opportunities through team execution.
- Create and execute comprehensive account plans to drive consistent growth and align with company objectives.
- Demonstrated success leading large-scale teams (30+ employees) and managing enterprise-level revenue streams ($60M+), with full ownership of P&L, strategic planning, and operational execution.
- Deliver accurate sales forecasting and pipeline management while collaborating with cross-functional teams such as marketing, product, and customer success.
- Manage complex internal processes involving legal, product support, and engineering to ensure seamless account management.
- Foster strong executive relationships across diverse business functions (CIO, CTO, CMO, etc.).
- Develop and implement enablement programs to enhance the team’s performance and ensure consistent delivery of growth targets.
What You Bring:
- 5+ years of Enterprise leadership experience with a strong track record of customer retention and growth (familiar with both renewal and upsell sales cycles)
- Proven success in managing both 7-figure customers, as well as low spend, high growth accounts.
- Excellent communication skills (verbal and written).
- Strong track record and comfort in creating executive alignment.
- Ability to create and deploy deep enablement programs.
- Consistent achievement of growth targets and quotas.
- High business acumen
- Ability to leverage data to make Go-To-Market decisions, prioritize accounts, and segment territories effectively.
Join ZoomInfo to lead a dynamic team in achieving exceptional results through client retention and strategic growth!
Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
ZoomInfo Waltham, Massachusetts, USA Office
275 Wyman St, Waltham, MA, United States, 02451
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