Digital Transformation Project Manager

The Digital Transformation Project Manager leads the delivery of strategic digital initiatives within the Delivery Centre of Excellence of the Global Technology & Digital Solutions division of World Vision. This business focused  experienced  project management role ensures that approved business investments are translated into value-led, usable digital capabilities that enable business-led change and adoption and ultimately contribute to measurable business value. 

The Digital Transformation Project Manager leads delivery across the full value chain — from approved intent and validated requirements through build, quality assurance, release, and operational readiness — enabling the business to realise sustained outcomes over time. 

The role orchestrates delivery across the Delivery Centre of Excellence disciplines — Business Analysis, Quality Assurance, and Change & Adoption — while coordinating closely with wider GTD functions such as Architecture, Cybersecurity, Infrastructure & Operations, and external partners. 

CONTINUATION - Key Accountabilities:

Delivery Across the Value Chain 

• Manage project delivery across the Delivery Center of Excellence (CoE) value chain, from validated intent through build, quality assurance, release, and operational readiness. 

• Orchestrate delivery across Business Analysis, Engineering, Quality Assurance, and Change & Adoption. 

• Ensure project fundamentals are in place to support successful adoption and value realisation. 

• Enable effective collaboration between disciplines to ensure cohesive delivery. 

• Maintain delivery momentum by managing dependencies, risks, and key decisions. 

Change & Adoption Enablement 

• Enable and support business-led Change & Adoption activities to ensure delivered capabilities are ready for adoption. 

• Ensure change and adoption activities are integrated into delivery plans, milestones, and timelines. 

• Support readiness planning including communications, training, and operational transition. 

• Ensure delivery outputs enable successful adoption and sustained ways of working. 

Stakeholder Engagement & Governance 

• Serve as the central coordination point for delivery stakeholders ensuring clarity of roles and expectations. 

• Facilitate governance forums including Steering Committees and delivery reviews. 

• Provide transparent reporting on delivery progress, risks, dependencies, and trade-offs. 

• Support informed decision-making through structured delivery insights. 

Planning & Delivery Control 

• Develop and maintain integrated delivery plans covering scope, milestones, dependencies, resourcing, and forecasts. 

• Track progress and adjust plans where necessary to maintain delivery commitments. 

• Ensure adherence to Delivery CoE governance and project standards. 

• Ensure operational readiness and transition planning are incorporated into delivery. 

Financial Stewardship 

• Manage project financials including budgeting, forecasting, and cost control. 

• Monitor financial performance and highlight variances early to protect investment value. 

• Support investment governance and value stewardship. 

Risk & Issue Management 

• Identify and actively manage delivery, operational, and organisational risks. 

• Facilitate resolution of complex issues through structured analysis and collaborative decision-making. 

• Ensure delivery risks impacting adoption or operational readiness are proactively addressed. 

Vendor & Partner Coordination 

• Support sourcing activities including vendor evaluation and onboarding. 

• Coordinate vendor contributions to ensure alignment with delivery milestones and outcomes. 

• Ensure vendor delivery aligns with Delivery Center of Excellence (CoE) standards and governance. 

Delivery Excellence & Continuous Improvement 

• Apply Delivery Center of Excellence (CoE) standards, frameworks, and governance to ensure consistent delivery practices. 

• Coach and guide wider delivery teams in applying project standards and delivery practices. 

• Support less complex initiatives by coaching others in applying project standards and delivery approaches. 

• Capture lessons learned and contribute to improving organisational delivery capability. 

• Contribute to the ongoing maturity of Delivery Centre of Excellence practices. 

Project Manager Skills & Experience 

• Minimum of 7+ years’ experience, including at least 4 years managing complex IT projects. 

• Proven ability to lead delivery teams through complex initiatives, maintaining alignment to strategic vision, reinforcing high delivery standards, and ensuring disciplined execution across multiple stakeholders, dependencies, and delivery phases. 

• Strong communication skills with the ability to convey complex delivery information clearly to both technical and non-technical stakeholders. 

• Proven stakeholder engagement capability, building trusted relationships with sponsors, business leaders, delivery teams, and vendors. 

• Strong understanding of organisational change and adoption practices, with experience enabling successful implementation. 

• Experience coaching and guiding others in applying project standards and delivery practices. 

• Ability to lead delivery across the full value chain from intent through adoption readiness. 

• Broad exposure to enterprise IT landscapes including applications, integration, infrastructure, data, and cloud environments. 

• Ability to operate effectively in complex, matrixed organisations and coordinate cross-functional delivery teams. 

• Strong problem-solving capability with disciplined approaches to planning, risk management, and delivery governance.