Digital Release Manager, eCommerce

Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.
Job Summary:
We are seeking an experienced and motivated Release Manager with strong DevOps skills to join our dynamic team responsible for Caterpillar's eCommerce sites for online parts sales. The successful candidate will be responsible for overseeing the release process, ensuring that all software updates and new releases are delivered smoothly and efficiently. This role requires a deep understanding of DevOps practices, excellent project management skills, and the ability to collaborate effectively with cross-functional teams.
What You Will Do:

• Manage the end-to-end release process, including planning, scheduling, coordinating, and executing software releases.
• Work closely with development, operations, and quality assurance teams to ensure seamless integration and delivery of new features and updates.
• Implement and maintain continuous integration and continuous deployment (CI/CD) pipelines to automate the release process.
• Monitor and troubleshoot release-related issues, ensuring timely resolution and minimal impact on production environments.
• Develop and maintain release documentation, including release notes, deployment guides, and rollback plans.
• Collaborate with stakeholders to define release schedules, establish release criteria, and ensure alignment with business objectives.
• Conduct post-release reviews and retrospectives to identify areas for improvement and implement best practices.
• Stay up-to-date with industry trends and emerging technologies to continuously enhance our release management processes.

What You Will Have:

• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Customer Support Policies, Standards and Procedures: Knowledge of the organization's customer support policies, standards and procedures; ability to guide customers on all company interactions.
• Software Product Technical Knowledge: Knowledge of technical aspects of a software products; ability to design, configure and integrate technical aspects of software products.
• Software Release Management: Knowledge of strategies, practices and tools for managing versions and distribution of software products and enhancements; ability to evaluate and improve release management practices and tools.
• Software Reliability Management: Knowledge of software reliability management; ability to develop and use principles, methodologies and metrics that increase software product performance and reliability.
• Performance Measurement and Tuning: Knowledge of system performance, testing and programming; ability to monitor, measure, and optimize system performance and network communication.
• Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.

Considerations For Top Candidates:

• Bachelor's degree in Computer Science, Information Technology, or a related field OR equivalent working experience
• Proven experience as a Release Manager, DevOps Engineer, or in a similar role.
• Strong understanding of DevOps principles and practices, including CI/CD, infrastructure as code, and automated testing.
• Experience with popular DevOps tools and technologies, such as Azure DevOps, GitHub, Git, Jenkins, Docker, Kubernetes, and Ansible.
• Excellent project management and organizational skills, with the ability to manage multiple projects and priorities simultaneously.
• Strong problem-solving and analytical skills, with a keen attention to detail.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Familiarity with Agile and Scrum methodologies.
• Preferred Skills and Qualifications
• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Certifications in DevOps or related fields, such as AWS Certified DevOps Engineer, Certified Kubernetes Administrator, or similar.
• Experience with monitoring and logging tools, such as Prometheus, Grafana, ELK stack, AppDynamics, or Splunk.
• eCommerce application experience, especially built on the HCL Commerce platform

What You Will Get:
Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.
Additional Information:
This position will have the option to be based out of our Chicago, IL; Peoria, IL or Irving, TX offices.
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About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range:
$106,194.25 - $179,640.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
September 5, 2025 - September 21, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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