Digital Operations Specialist

Nymbus empowers banks and global financial institutions to modernize their capabilities and drive measurable value in today’s digital marketplace. We believe innovation should bring excitement and confidence — not complexity and uncertainty. At Nymbus, we are redefining digital banking and creating meaningful impact for our partners and their customers.

Our success starts with our people. If you’re looking to grow your career in a fast-moving fintech environment where operational excellence and innovation intersect, we invite you to explore this opportunity.

WORK ENVIRONMENT:

Nymbus is a remote-first organization. This position is fully remote; however, occasional travel may be required for client meetings or designated team gatherings.

POSITION SUMMARY:

The Digital Operations Specialist plays a critical role in supporting and executing core deposit operations and General Ledger balancing across consumer and commercial portfolios. This role serves as a key internal liaison and subject matter expert for transactional processing and back-office operations, ensuring accurate, timely, and compliant execution of daily operational activities in alignment with established policies, procedures, and Service Level Agreements (SLAs).

Success in this role requires strong cross-functional collaboration, disciplined time management, and the ability to meet daily production deadlines while maintaining a high standard of accuracy and regulatory compliance. The Digital Operations Specialist also provides operational guidance and support to peers, contributes to process improvement initiatives, and actively participates in cross-departmental projects to enhance efficiency and scalability.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:

• Process and review mobile deposits, in-clearings, ACH transactions, wire transfers, and RDI transactions.
• Balance files daily and resolve exceptions in a timely and accurate manner.
• Process Account-to-Account (A2A) transfers and ACH originations.
• Perform debit card reconciliations and investigate discrepancies.
• Generate operational and client-facing reports in accordance with institutional policies.
• Ensure all deposit-related activities comply with applicable banking regulations, including Regulation E, Regulation CC, and NACHA rules.
• Conduct research and provide operational support for digital deposit services, including ACH, mobile deposits, and reconciliation inquiries.
• Perform daily General Ledger reconciliations for all digital clients.
• Facilitate internal and external money movement transactions as required.
• Execute daily audits and monitor dual control processes to maintain operational integrity.
• Collaborate with cross-functional stakeholders, including Product, Fraud, Compliance, and Client Services, to improve operational workflows and client outcomes.
• Manage and resolve tickets in accordance with established Rules of Engagement.
• Provide cross-training and backup support to other Deposit Operations Specialists.
• Participate in team initiatives and special projects as assigned by the Digital Operations Manager.

QUALIFICATIONS:

• 3+ years of experience in deposit operations, banking operations, or a related financial services role
• Fintech industry experience preferred.
• Strong understanding of NACHA rules and applicable banking regulations
• Knowledge of operational risk controls and compliance requirements
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong analytical, organizational, and time management skills
• Detail-oriented with the ability to prioritize effectively in a deadline-driven environment
• Strong written and verbal communication skills
• Demonstrated ability to collaborate in a cross-functional, remote environment

SALARY & BENEFITS:

• Hourly pay: $28.00.
• Annual Cash Bonus and Equity Options commensurate with the role level and experience.
• Fully Remote.
• 401(k) plan.
• Insurance - Health, Dental and Vision.
• Time Off.