Digital Marketing Coordinator

DLA Piper is, at its core, bold, exceptional, collaborative and supportive.  Our people are the backbone, heart and soul of our firm.  Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career.  Let’s see what we can achieve. Together.

Summary

As a key contributor within the Digital Communications Center of Excellence, and under the supervision of the Senior Manager, Digital Communications, the Digital Communications Coordinator works closely with internal stakeholders to support various digital marketing delivery activities throughout the Americas region. This position requires a highly organized self-starter with a variety of hands-on digital marketing skills, including, but not limited to, website publishing, social media publishing, email marketing, database management, analytics reporting, and ongoing process improvement. This individual collaborates with colleagues across various practices, sectors, marketing, business development, administrative, and executive teams to help achieve business objectives.

Location

This position can be based in our Atlanta, Baltimore, Boston, Chicago, Minneapolis, New York, Northern Virginia, Philadelphia, Short Hills, and Washington, D.C. office locations and offers a hybrid work schedule.

Responsibilities

• Edit, update, and publish webpages on the firm website and microsites using the content management system
• Build and publish new webpages using established templates and components within the content management system
• Make basic enhancements to help fine-tune search relevance on the website
• Help monitor the general [email protected] mailbox
• Generate email marketing lists using the Firm CRM system, following best practices and standards
• Build and disseminate external email campaigns using the Firm’s email marketing platform, following best practices and standards
• Construct and publish social media posts natively or using the Firm’s social media marketing platform, following best practices and standards
• Publish firm content within the employee advocacy tool
• Resize or crop digital images using image-editing applications
• Provide virtual event support as required
• Perform QA on all new or updated webpages, email messages, and/or event sites to ensure all digital content adheres to Firm digital, brand, and accessibility standards
• Review QA reports in Siteimprove to ensure website content quality
• Provide marketing survey support using the Firm survey solution, as required
• Pull basic data reports in Google Analytics
• Track all projects and tasks within the Marketing Central tracking system and proactively share progress updates with stakeholders
• Provide ad hoc project assistance to the Senior Manager, Digital Communications, as needed
• Develop, maintain, and optimize documentation (workflows, processes, procedures, etc.)
• Utilize Firm collaboration platforms to collaborate with relevant colleagues and stakeholders
• Perform other duties as assigned

Desired Skills

• B2B marketing agency experience, or equivalent, required; previous law firm experience is a plus
• Experience with hands-on use of the Vuture email marketing platform and the InterAction CRM system is preferred
• Basic HTML coding and Photoshop skills; hands-on experience using a content management system (Sitecore a plus)
• Experience working within a social media marketing platform is a plus
• Ability to work in virtual teams and collaborate online is essential
• Strong attention to detail and the ability to work effectively in a fast-paced environment
• Strong written and verbal English communication skills
• Proficiency in Microsoft Office, Microsoft Teams, Microsoft SharePoint, or similar platforms
• Experience with image-editing applications such as Photoshop required
• Experience with Google Analytics or similar platforms is a plus

Minimum Education

• High School Diploma or GED

Preferred Education

• Bachelor’s degree in Marketing, Communications, Journalism, or a related field

Minimum Years of Experience

• Two years of experience in a professional services firm or digital shared services role

Essential Job Expectations

While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to:

• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties;
• Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner;
• Provide timely, accurate, and quality work product;
• Successfully meet deadlines, expectations, and perform work duties as required;
• Foster positive work relationships;
• Comply with all firm policies and practices;
• Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed;
• Ability to work under pressure and manage competing demands in a fast-paced environment;
• Perform all other duties, tasks or projects as assigned.

Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people.

Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Work Environment    

The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm’s discretion in the future.

Disclaimer

The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm’s discretion at any time. This job description does not change the at-will nature of employment.

Application Process     

Applicants must apply directly online instead of sending application materials via email. 
 

Accommodation    

Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact [email protected]. 

Agency applications will not be considered.

No immigration sponsorship is available for this position.

The firm’s expected hiring range for this position is $32.54 - $46.33 per hour depending on the candidate’s geographic market location. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws.

The compensation offered for employment will also be dependent on other factors including the candidate’s experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k).
 

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DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.