Own the customer experience across a web marketplace, mobile apps, and account experiences. Lead discovery through analytics, user research, and journey mapping; prioritize the product roadmap; define requirements and user stories; partner with Engineering, Design, Marketing, and Operations; and lead experimentation to improve registrations, auction conversion, seller performance, mobile engagement, and customer satisfaction.
Digital Experience Product Manager Storage TreasuresNation's #1 Storage Auction Marketplace - 100% Remote - Direct Impact on Revenue Growth
THE OPPORTUNITY
Storage Treasures is the nation's leading online self-storage auction marketplace — a fast-growing, high-engagement e-commerce platform connecting millions of buyers with self-storage facilities across the country, backed by OpenTech Alliance, a leading technology provider to the self-storage industry since 2003.
You'll own the customer journey across our web marketplace, mobile apps, and account experiences — driving growth through discovery, prioritization, and experimentation. Reporting to the Product Solution Architect, you'll partner closely with Engineering, Design, Marketing, and Operations to turn insight into measurable business outcomes.
WHAT YOU'LL OWN
- Own the customer experience across our web marketplace, buyer and seller mobile apps, and account experiences
- Run discovery: analytics, user research, and journey mapping to uncover growth opportunities
- Prioritize the customer experience roadmap with the Product Solution Architect and business stakeholders
- Deliver features through requirements, user stories, and close partnership with Engineering, Design, Marketing, and Operations
- Lead A/B testing and experimentation to optimize post-launch performance
WHAT SUCCESS LOOKS LIKE
- Growth in registrations, active bidders, and active sellers
- Higher auction conversion and sell-through rates
- Increases in Average Selling Price (ASP) and mobile engagement
- Stronger customer satisfaction and usability metrics
WHAT WE'RE LOOKING FOR
- 3-7+ years of Product Management experience in digital products, e-commerce, marketplaces, or SaaS
- Strong analytical and data-driven decision-making skills
- Experience defining requirements and managing cross-functional product delivery
- Excellent communication and stakeholder management skills
- Experience with online marketplaces, auctions, or mobile app product management preferred
THE IDEAL CANDIDATE
You balance customer needs with business objectives and move easily between data and design conversations. You're energized by ownership — comfortable driving discovery, prioritization, and delivery for a fast-growing marketplace without needing every step mapped out in advance.
WHY STORAGE TREASURES
- The nation's leading online self-storage auction marketplace, powering a fast-growing, unique e-commerce ecosystem
- Backed by an experienced leadership team with the energy and focus of an innovative company
- Real ownership of customer-facing product decisions and a direct line for company growth
- A remote-friendly role on a team focused on continuously improving our people, processes, and solutions
Ready to shape how millions experience self-storage auctions?
Apply today
OpenTech Alliance is an equal opportunity employer.
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