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Tulip

Digital Advisor - Inbound

Sorry, this job was removed at 02:21 p.m. (EST) on Wednesday, Aug 20, 2025
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Hybrid
Somerville, MA
Easy Apply
Hybrid
Somerville, MA

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The Customer Success Manager will manage customer accounts, ensuring effective adoption of Tulip's tools, guide clients on improvements, and coordinate with internal teams for operational success.

Digital Advisor (Development Representative)

This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week.

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage’s Top Workplaces USA and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work” for 2024. 


About You:

Join Tulip at the forefront of a revolution in frontline operations! As a Business Development Representative (BDR), you will have the unique opportunity to play a pivotal role in the growth of a high-growth startup that’s defining a new category in the industry. This isn’t just another sales job — this is your chance to work with a market leader, disrupting manufacturing and production processes globally.

At Tulip, you’ll be the first point of contact for future customers, engaging with industry innovators across sectors. You’ll help identify and unlock opportunities for them to transform their operations using our cutting-edge, no-code platform. If you’re driven, curious, and passionate about technology, this role will place you in the driver’s seat of your career development, while making a real impact on the future of industry 4.0.

What skills do I need? 

  • Experience: Preferred 1-2 years of experience in a BDR/SDR role, ideally in a B2B SaaS or tech environment.
  • Communication Skills: Excellent verbal and written communication skills. Ability to engage and build rapport with senior decision-makers.
  • Self-Motivated: A proactive, driven individual who is comfortable with ambiguity and can thrive in a fast-paced startup environment.
  • Team-Oriented: Able to work collaboratively across teams (Sales, Marketing, Customer Success) while also being self-sufficient in day-to-day responsibilities.
  • Tech Savvy: Comfortable with CRM systems, email automation tools, and LinkedIn Sales Navigator; able to quickly learn new technologies.
  • Curiosity and Learning: Strong desire to learn about industry trends, customer challenges, and Tulip’s platform and solutions.

Key Responsibilities:

  • Qualifying Leads: Engage in meaningful conversations with prospects to understand their needs, qualify them as potential opportunities, and schedule discovery meetings for Account Executives.
  • Lateral Prospecting: Proactively research, identify, and engage additional contacts in qualified prospect accounts  through cold calls, emails, and social selling (LinkedIn, etc.) to build a robust sales pipeline.
  • Collaborate with Sales and Marketing: Work closely with the Account Executives, SDRs, and Marketing team to ensure a seamless handoff of qualified leads.
  • CRM Management: Maintain accurate and up-to-date records of interactions and follow-up activities in our CRM (Salesforce or similar).
  • Product Knowledge: Gain deep expertise in Tulip’s platform to effectively communicate our value proposition to potential customers.
  • Reporting and Metrics: Track key performance metrics, including calls made, emails sent, meetings booked, and opportunities created, and report regularly to the team.

Key Collaborators:

Demand GenerationCustomer MarketingAccount ExecutivesCustomer Success

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

US Employees 

  • Direct impact on product and culture
  • Company equity
  • Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
  • Flexible work schedule and unlimited vacation policy
  • Virtual company events and happy hours
  • Fitness subsidies

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

HQ

Tulip Somerville, Massachusetts, USA Office

Our newly renovated office, which used to be a Ford manufacturing plant, is located in Assembly Square, a hive of tech activity, restaurants, bars, and shops off of the Assembly T stop along the Orange Line.

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

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