DevOps Engineer

Jasper is the leading AI marketing platform, enabling the world's most innovative companies to reimagine their end-to-end marketing workflows and drive higher ROI through increased brand consistency, efficiency, and personalization at scale.

Jasper has been recognized as "one of the Top 15 Most Innovative AI Companies of 2024" by Fast Company and is trusted by nearly 20% of the Fortune 500 – including Prudential, Ulta Beauty, and Wayfair. Founded in 2021, Jasper is a remote-first organization with team members across the US, France, and Australia.

We're looking for an experienced DevOps Engineer to join our Platform team and take ownership of the systems and pipelines that power our engineering organization. This role is built on operational excellence; you've lived through production incidents, scaling challenges, and deployment nightmares, and are passionate about building resilient systems that prevent these problems before they happen.

This is a highly autonomous, high-impact role that blends Ops practices, infrastructure engineering, and delivery pipeline optimization. You'll work with a focused, collaborative, and fast-moving team where your contributions will directly impact system reliability, developer velocity, and our ability to safely deliver AI-powered products at scale. Candidates should also have a solid background in Cloud, IaC, and Kubernetes, and a drive to produce excellent solutions for a variety of challenges.

This fully remote role reports to the Director, Information Security and is open to candidates located anywhere in the continental US.

We're a tight-knit team with broad responsibilities and a strong emphasis on action. We value bias toward shipping, prioritize pragmatic solutions and measurable reliability improvements, providing our engineers the autonomy to take ownership and move fast. Collaboration, trust, and clarity are at the core of how we operate. And we're always looking for people who want to make systems more reliable for everyone. If you're a systems thinker who wants to build infrastructure that empowers teams, and who thrives in a fast-paced, AI-focused environment, this is the role for you.

• Build and Maintain Resilient Infrastructure: Design, implement, and operate cloud-native infrastructure that scales efficiently and fails gracefully. Own the reliability, performance, and cost-effectiveness of our production systems across multiple environments.

• Architect CI/CD Pipelines: Create and optimize software delivery pipelines that enable safe, fast, and frequent deployments. Build robust testing frameworks, automated rollback mechanisms, and progressive deployment strategies that give engineering teams confidence to ship rapidly.

• Automate Everything: Develop resilient Infrastructure as Code-managed solutions using Terraform. Create self-healing systems, automated scaling policies, and intelligent alerting that reduces toil and minimizes manual intervention.

• Support AI Workloads: Collaborate with ML and product teams to build infrastructure that efficiently handles AI model training, inference, and evaluation pipelines. Design systems that can scale compute resources dynamically based on demand patterns.

• Drive Platform Reliability: Proactively identify single points of failure, performance bottlenecks, and scalability limits. Promote reliability engineering practices across all engineering teams through tooling, documentation, and direct collaboration.

• Secure the Platform: Implement security best practices throughout the infrastructure stack. Manage secrets, certificates, and access controls. Ensure compliance with security policies while maintaining developer productivity.

• Production Operations Mindset: As an experienced operations engineer, you've been woken up by production alerts and understand what it takes to build truly reliable systems. You have strong opinions about monitoring, incident response, and the importance of measuring what matters.

• Kubernetes & Cloud Native Expertise: Deep hands-on experience with Kubernetes in production environments, including cluster management, networking, storage, and security. Strong knowledge of cloud-native patterns and Google Cloud Platform services.

• Infrastructure as Code Mastery: Extensive experience with Terraform, Helm, and configuration management tools. You've built and maintained complex infrastructure deployments that are reproducible, version-controlled, and easy to reason about.

• CI/CD Pipeline Engineering: You've designed and operated sophisticated delivery pipelines using tools like GitHub Actions, Argo CD, Jenkins, or similar. You understand the tradeoffs between speed and safety in software delivery.

• Observability & Monitoring: Hands-on experience with observability platforms (especially Datadog). You know how to instrument applications, create meaningful dashboards, and design alerting that reduces noise while catching real issues.

• Programming & Automation Skills: Strong scripting abilities in Python, Go, or Bash. Experience building tools and automation that solve operational problems at scale.

Preferred Qualifications

• Multi-Language Support: Experience supporting applications written in TypeScript, Python, Go, or other languages in production.

• AI/ML Infrastructure: Understanding of GPU computing, model serving infrastructure, and the unique operational challenges of AI workloads.

• Security Engineering: Experience with container security, secrets management, policy enforcement, and compliance frameworks.

• Open Source Contributions: Active contributions to infrastructure, monitoring, or CI/CD open source projects.

At Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected base salary range offered for this role is $170,000 - $200,000. Compensation may vary based on relevant experience, skills, competencies, and certifications.

• Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families

• 401(k) program with up to 2% company matching

• Equity grant participation

• Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work

• FlexWellness program ($1,800 annually) to help support your personal health goals

• Generous budget for home office set up

• $1,500 annual learning and development stipend

• 16 weeks of paid parental leave

Our goal is to be a diverse workforce that is representative at all job levels as we know the more inclusive we are, the better our product will be. We are committed to celebrating and supporting our differences and that diversity is essential to innovation and makes us better able to serve our customers. We hire people of all levels and backgrounds who are excited to learn and develop their skills. 

We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

By submitting this application, you acknowledge that you have reviewed and agree to Jasper's CCPA Notice to Candidates, available at legal.jasper.ai/#ccpa.