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As a Design Services Album Designer, you will create personalized album designs for customers, manage communications, and handle multiple projects efficiently while ensuring a high level of customer satisfaction.
The Design Services Designer contracted position calls for availability between 20-35 hours a week (hours are not guaranteed and are dependent on volume and may be lower than 20/week). The designer is responsible for creating and designing albums for customers using the Artifact Uprising editor, a third-party proofing system, and Adobe tools when needed. This is a seasonal, contract position.
As a Design Services Album Designer, you’ll be a vital part of our Design Services Team – a liaison between the Artifact Uprising team and our amazing community. You’ll provide a high-touch and personalized design service for each customer, easing customer pain points by doing so. You will handle customer communication, assisting with project vision, product information, and owning the design of their project, with multiple revision rounds for each customer.
You are hard-working, resourceful, and have the gift of unwavering positivity. You like to solve problems – and solve them quickly. You value efficiency, humility, and connectedness to the world around you. You recognize that taking the time to make someone’s day is a meaningful mission.
This position requires a flexible schedule. Hours are dependent on volume and are not guaranteed. This position will start in October 2025, and may end as early as January 2026, depending on volume.
Job Responsibilities
- Design albums for Design Service customers in the Artifact Uprising editor
- Curate customer images Communicate with Account Manager, Program Manager, and customers in a timely manner
- Communicate any bugs or improvements needed in proper Slack channels
- Phone calls with Design Service customers upon request
- Daily direct email correspondence with Design Service customers
- Effectively and efficiently manage multiple projects and delivery drafts on time
Qualifications
- Excellent communication, decision-making, leadership, and organizational skills
- A strong eye for composition such as framing and balancing the design
- Strong ability to problem-solve in fast paced environment
- Excellent time-management and organization
- Proficiency in Asana, Slack, and Adobe tools is a plus
- Great interpersonal skills and ability to communicate with others directly, efficiently, and empathetically both verbally and written
- Excellent attention to detail and proven ability to do so in past work
- Ability to maintain a positive attitude
Artifact Uprising® is a Colorado-based company that creates premium quality, customizable photo goods for your digital photos. Driven by the mission to empower people to tell their stories effortlessly, beautifully and often, the company is known for elevated design and thoughtfully sourced materials. Signature products include the Layflat Album touting ultra-thick pages and foil-stamped covers, textured matte Everyday Prints, and a line of customizable frames.
Artifact Uprising was recently named on the Built In Colorado’s 2024 Best Places to Work list. We are a tight-knit team who works with some of the latest technology to delight and inspire our customers.
Why Artifact Uprising?
We value the creative process and look to our employees to speak into Artifact Uprising products, identity and approach – regardless of position or title. We look for driven people who demonstrate initiative to take the company to the next level.
The Working Life
We strive to create a workplace where everyone works hard but also has the flexibility and balance to enjoy life outside of the office.
It Won’t Be Boring
We are a small company with big ideas - and we recognize it will take every last one of us to reinvent the way brands approach business. We believe a good workplace empowers its team to rise to new challenges, expand their skill sets and think outside of the box. Through this, we foster a company culture that is always growing, always reaching, and always looking to see things differently.
Interested in this position?
Tell us why you want to work at Artifact Uprising and what we should know about you.
Artifact Uprising is an Equal Employment Opportunity (EEO) employer. We do not discriminate based upon race, color, sexual orientation, gender identity, religion, national origin, age, disability, or veteran status.
Top Skills
Adobe Tools
Asana
Slack
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