Design Director

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer's needs.

Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.

To be considered for this remote opportunity, you must reside and be authorized to work within the United States.

Job Overview:

We are seeking an experienced and visionary Design Director to join our in-house creative team. This role is a dynamic blend of strategic leadership and hands-on execution, responsible for elevating our brand through compelling, conversion-driven design across all channels. The ideal candidate brings a sharp editorial eye, a refined aesthetic sensibility, and a proven ability to mentor and inspire creative talent. You’ll set the standard for creative excellence while fostering a collaborative, high-performance team culture.

What You’ll Be Doing:

• Lead and mentor a team of graphic designers, fostering a culture of creativity, collaboration, and growth
• Review and approve all outgoing design work across channels, including POP, web design, paid media assets, organic social, email marketing, and more
• Collaborate with the Creative Director to build upon newly established brand guidelines and further develop our creative strategies
• Audit the current workflow and transition the team to a more efficient one
• Develop comprehensive templates and guides, train the team on best practices
• Lead the development of new brand systems
• Analyze creative performance, leveraging insights to refine design strategies for improved engagement and sales
• Partner directly with print vendors to ensure quality output
• Oversee multiple projects simultaneously
• Present design concepts with clarity and confidence
• Stay current on industry trends, materials, and technologies
• Traveling to meet the team in-person 6 times a year

Skills/Qualifications:

• 8+ years of professional design experience, with at least 4 years in a leadership role
• Bachelor's degree in Graphic Design, or related field
• Exceptional portfolio demonstrating design mastery across channels
• Experience with brand strategy and identity development; keen sense of market and consumer dynamics
• Deep understanding of print production processes and vendor management
• Expert level hands-on experience with Figma, leading collaborative design processes
• Exceptional communication and presentation skills, with the ability to pitch creative ideas to stakeholders
• Problem-solving mindset with a focus on innovation
• Proficiency with AI programs is a plus
• Experience in the interiors industry is a plus
• Able and willing to travel as necessary 

What We Offer (subject to eligibility requirements):

• Remote-first workplace (since 2016!)
• Competitive Salary
• Health, Vision & Dental Insurance
• HSA company contributions
• 401K with company match component
• Take what you need Paid Time Off
• Wellness benefits
• WFH office and cell phone/internet stipend
• A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $140,000 - $160,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at [email protected]

Resident is a privately-held company headquartered in San Francisco, CA, with offices in New York City, London, Tel Aviv, and manufacturing operations in Jeffersonville, IN.  Learn more at: https://www.residenthome.com

Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

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