Deal Support Desk Analyst

We are looking for a detail-oriented and data-driven Deal Support Desk Analyst to support our Deal Support Team (DST) by providing insights, improving processes, and enabling data-based decision-making. This role is critical to optimizing the Deal Support Team’s performance and accelerating operational efficiency across the revenue engine.

What You'll Do:

Business & Financial Analysis

• Analyze key financial and operational data to identify trends, drivers, and improvement areas in our pricing, quoting and general deal structuring processes

• Prepare variance analysis of expected vs. budget/forecast as it relates to selling deals at target revenue values and quantities and explain business drivers

• Support ad-hoc financial reviews, investment cases, and strategic planning efforts to aid in the recommendation of profitable, healthy deals for Mimecast.

Sales Process Optimization

• Evaluate and recommend refinement of the structuring and consequential quoting and order processing of orders to improve efficiency and effectiveness

• Identify gaps that the Deal Support Team can address removing bottlenecks, or redundancies in the sales cycle

Project Tracking & Coordination

• Track project milestones, deliverables, and action items across cross-functional teams to improve the interlock the DST team has with GTM, broader Finance, Product and Marketing teams

• Support weekly status updates, stakeholder communications, and executive reporting

Documentation & Process Support

• Maintain comprehensive project documentation (e.g., charters, status reports, risk logs)

• Support the standardization of project management processes, tools, and templates for the DST

• Assist with meeting coordination, note-taking, and follow-up communications

Stakeholder Collaboration

• Partner with FP&A, business units, and strategy teams to align financial models with business goals, specifically as it relates to deal structuring and friction removal.

• Collaborate with Accounting, BI, and Data teams to ensure data accuracy and consistency

• Support legal process improvement, pricing strategy, or systems improvement initiatives as needed to help the field structure, quote and process deals

What You'll Bring:

• Bachelor’s degree in Business, Finance, Economics, Accounting, or a quantitative discipline

• Exceptional organizational and time-management skills

• Strong analytical and problem-solving abilities

• Clear and effective communicator with cross-functional teams

• High degree of ownership and accountability

• Ability to work independently and in a cross-functional team environment

• Comfortable in a fast-paced, data-rich environment with evolving priorities

The US base salary range for this position is $80,000 - $120,000 base + bonus + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for bonus, and other related benefits.

Our salary ranges are determined by role, level and location. These factors and individual capabilities will also determine the individual pay offered.

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DEI Statement

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing [email protected].

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.