Deal Operations Order Admin

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Job Overview:
As a Deal Operations Order Admin, you will play a pivotal role in facilitating and managing the critical operational aspects of our deals. Your responsibilities will include meticulous order management, lead/opportunity/account routing, and contract execution to ensure the accuracy, completeness, and timeliness of our revenue streams. You'll collaborate closely with various teams, maintaining Salesforce hygiene and upholding the highest standards of integrity and compliance. Your attention to detail and commitment to operational excellence will be essential in contributing to our organization's financial success and efficiency.
Key Responsibilities:

• Maintain the data hygiene in Salesforce by creating, updating, and removing records as needed
• Manage the lead, opportunity, and account ownership process to ensure records are assigned to the appropriate sales reps and credit is properly applied in accordance to the company's rules of engagement and comp policies
• Handle custom billing and working with Finance teams to ensure accuracy
• Facilitate that provisioning of manually billed contracts

Qualifications:

• 0-1 years work experience or recent graduate with internship experience.
• Proficiency in tools such as Salesforce is a plus.
• Excellent attention to detail and organizational skills.
• Strong communication skills, both written and verbal.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new challenges.
• Prior experience or coursework in deal operations or data entry is a plus.

The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Base Pay Range For US Locations:
$29.62 - $44.42 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.