Deal Desk Specialist

We want people who are passionate about creating experiences that our customers and peers will love.

Reporting to the VP of Revenue Operations, the Deal Desk Specialist will support our Account Executives and Growth Account Managers by being the go-to resource for anything that’ll help get deals closed. The ideal candidate for this position will be comfortable working in a dynamic, fast-paced environment. This individual will be hands-on with day-to-day operations and will be responsible for supporting an efficient and effective sales process.

What You’ll Be Doing:

• Work directly with sellers to ensure they are able to get their deals closed efficiently and accurately
• Partner with Accounting and Legal to ensure processes are being followed and all downstream requirements are being met
• Input discounts into internal tools and support monthly auditing process
• Ensure accurate data entry into Salesforce
• Drive deal reviews and escalate appropriately, as needed
• Gather feedback from sales team on a regular basis to constantly improve processes and policies
• Field ad hoc deal related requests from Sales team

What You'll Add to DigitalOcean:

• 2 - 4 years experience in Deal Desk; experience in high-growth SaaS a plus
• Bachelor’s degree
• Expertise in Salesforce and Google Workspace
• Strong attention to detail
• Experience working with Accounting and Legal while representing Sales and Sales Operations
• Ability to be efficient and work independently while also being able to collaborate effectively in a group setting, organize and manage multiple assignments and deadlines
• Demonstrable critical thinking and decision making skills; showing initiative to know when to make decisions and when to escalate
• Proactive communication skills and track record of setting and executing on clear, realistic deliverable timelines

Why You’ll Like Working for DigitalOcean

• We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. 
• We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
• We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
• We reward our employees. The salary range for this position is $64,000 - $96,000 based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. 
• We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

*This is a remote role

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