As a DDFS Program Associate, you’ll help build awareness of Datadog among the global startup ecosystem, ensure that the best startups successfully onboard, and guide them toward long-term adoption. You’ll execute day-to-day program activities spanning events, marketing, application management, onboarding, customer success, and reporting. This is a hands-on role ideal for someone who is passionate about startups, community building, and driving customer growth.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do
- Startup Awareness & Demand Generation
- Support the execution of startup-focused events, webinars, and hackathons.
- Coordinate with accelerators, VCs, and referral partners to promote the DDFS program.
- Develop and execute marketing campaigns for DDFS.
- Build outbound prospect lists and support targeted outreach campaigns.
- Program Operations & Application Management
- Manage application intake, review, and workflows to ensure fairness and speed.
- Communicate with applicants and support the pre-acceptance and onboarding process.
- Flag edge cases or conflicts to leadership and help resolve them with stakeholders.
- Partner with cross-functional stakeholders (Sales, Customer Success, Product Management, Corporate Development) to execute special initiatives.
- Onboarding & Customer Success
- Support onboarding calls and workshops, guiding startups through credits, billing, and setup.
- Provide baseline technical enablement resources and connect startups to the right experts.
- Help monitor startup usage, adoption, and engagement health.
- Reporting & Process Support
- Maintain accurate records in CRM systems (Salesforce, Metabase).
- Assist in building dashboards for applications, activations, usage, and conversion.
- Identify process improvements and support automation initiatives.
Who You Are:
- 2–4 years experience in sales, community marketing, partnerships, operations, or customer success.
- Hands-on experience in event execution, social media management, or outbound campaigns.
- Proficiency with CRM and workflow tools (Salesforce, Groove, etc.).
- Strong attention to detail, ability to manage multiple priorities, and customer empathy.
- Willingness to travel to startup events and conferences as needed.
- Passionate about startups and developer ecosystems.
- A strong communicator, comfortable with both founders and technical teams.
- Execution-driven, eager to roll up your sleeves and make things happen.
- Excited to grow as the program scales.
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits & Growth:
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Employee-focused best in class onboarding
- Internal mentor and cross-departmental buddy program
- Friendly and inclusive workplace culture
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Top Skills
Datadog Boston, Massachusetts, USA Office
We are located steps away from Post Office Square. When we aren't eating locally catered lunches, food trucks & other restaurants are easily accessible!
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